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Windows Update Issue

Windows UpdateIssue
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October 19, 2026 • 4:00 pm

A recent Windows update caused Wi-Fi connection issues on some devices. Our team has deployed a fix to resolve this, which requires a mandatory device restart. In order for your device to recognize the fix, it must be hardwired. The best way to do this is to connect your device to the docking station, which should be connected to an ethernet cable.


  • Automatic Restart: You will receive a 2-minute warning before your device restarts automatically. This restart cannot be postponed.

  • Action Needed: Save your open work immediately to prevent data loss.


If you continue to experience Wi-Fi issues after the restart, please submit a Help Desk ticket. We apologize for the inconvenience and appreciate your cooperation.

Innovative Technology Services

Email: its@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699

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