Smore logo
remove_red_eye 19
page background

CCS Infinite Campus Parent Portal

CCS Infinite CampusParent Portal
zoom_out_map

Parent Portal at Whetstone High School

We have a goal at Whetstone that 100% of our families will have active accounts for the Infinite Campus Parent Portal and complete the annual update. Why? The simple answer is that that it helps improve our communication. Keeping your address, phone, numbers, and email up to date helps:


  • the teachers the communicate classroom information.
  • ensure that you will get all school related informational phone calls from Principal Taylor.
  • ensure that everyone receives newsletters such as this one!
  • the school to be able to contact you quickly in the event of an emergency.


Please help us reach our goal!

WANT TO USE A SMARTPHONE OR TABLET TO ACCESS THE PARENT PORTAL? WANT TO USE A SMARTPHONE OR TABLET TO ACCESS THE PARENT PORTAL?

open_in_new zoom_out_map

There's an app for that!

  1. Download the Infinite Campus PARENT app to your phone. (The STUDENT app is one your student will download when they are older and in middle or high school.)
  2. Type 'Columbus' when it asks for the district then select Columbus City Schools (CCS) and Ohio
  3. You are either a NEW USER or an EXISTING USER
zoom_out_map

NEW USER

If you have never accessed the Parent Portal, you will need an activation key. This was given to you upon enrollment of your student. If you have misplaced this information, please email or call Barbara Reed at the FACTLine to obtain your activation key/code. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child. You can also go to your child’s school with your picture ID and the secretary can give you the code.

(614) 221-3228

Factline@columbus.k12.oh.us

zoom_out_map

DON'T KNOW

If you don't know whether you are a NEW USER or EXISTING USER, please contact Barbara Reed and she will be able to see whether you created a user name or still need to enter your activation key/code in order to create a user name. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child.

(614) 221-3228

Factline@columbus.k12.oh.us

zoom_out_map

EXISTING USER

Enter your user name and password.


*If you have a user name but have forgotten your password, please click 'forgot password' after entering your username. If you have forgotten your username, you may contact Barbara Reed at the FACTLine. Send an email and include legal guardian’s/parent’s picture ID and full legal name and birthdate of child.

(614) 221-3228

Factline@columbus.k12.oh.us

WANT TO USE THE WEB BROWSER ON A COMPUTER TO ACCESS THE PARENT PORTAL? WANT TO USE THE WEB BROWSER ON A COMPUTER TO ACCESS THE PARENT PORTAL?

CCS Infinite Campus Parent Portal - Existing Users Click Here
CCS Infinite campus Parent Portal - New Users Click Here
open_in_new zoom_out_map

NEW USER INSTRUCTIONS NEW USER INSTRUCTIONS

If you are a new user you will need to have your activation key to continue. If you do not have the activation activation key you received upon enrollment, please contact Barbara Reed at (614) 221-3228 or email her at Factline@columbus.k12.oh.us to obtain it.

open_in_new zoom_out_map
New to Parent Portal? Enter activation key/code here.

HOW TO DO THINGS IN PARENT PORTAL NOW THAT YOU ARE LOGGED IN HOW TO DO THINGS IN PARENT PORTAL NOW THAT YOU ARE LOGGED IN

zoom_out_map

WANT TO CHANGE THE LANGUAGE?

- Go to the figure of a person at the top right of the screen

- Select 'Language'

- Choose from eight different languages in which you may view the Parent Portal

NEED TO COMPLETE THE ANNUAL UPDATE?

- Go to the three lines at the top left of the screen

- Select 'More'

- Select "Annual Update'

- Click or touch to start the update


It will take approximately 20 minutes to complete the update for each child you have attending in the district. If you have more than one child attending school, please be sure to do the update for each one of them.

zoom_out_map

zoom_out_map

Click the image above to expand and see the whole photo.

'More' is the last option in the list.
zoom_out_map

Click the image above to expand and see the whole photo.

'Annual Update' is the 8th option from the top.

HOW TO VIEW GRADES ONCE LOGGED ONTO THE PARENT PORTAL:

- Go to the menu (3 bars/horizontal lines at the top left hand corner)

- Click 'Grades'

- If you don't know what a grade means, click on the arrow to the right of the grade

- Click on the 'i' to the right of the grade

- An explanation should appear the describes what each grade means

HOW TO VIEW ATTENDANCE ONCE LOGGED ONTO THE PARENT PORTAL

- Go to the menu (3 bars/horizontal lines at the top left hand corner)

- Click 'Attendance'

- Check each quarter and review 'unexcused absences' in red

- Look at the date of the absence or tardy (not the number of absences as it refers to the number of classes missed, not the number of days, i.e., reading class, math class, gym class, etc.)

- If an 'unexcused absence' or 'tardy' is due to an illness, doctor's appointment, religious holiday, or family funeral, please let the office know so it may be reviewed and possibly changed to an 'excused absence'

HOW TO UPDATE YOUR ADDRESS ONCE LOGGED ONTO THE PARENT PORTAL

- Go to the menu (3 bars/horizontal lines at the tope left hand corner)

- Click on 'More'

- Scroll down to 'Annual Update'

- Follow the instructions

- Many families will upload a utility bill or signed lease with the guardian's name on it and new address (there are also other forms of documentation CCS will accept as well)

- If a guardian's name is not on the documentation, please refer to the Verification of Residency form below that will need to be completed and uploaded in the Annual Update in order for your address to be changed

open_in_new zoom_out_map

Verification of Residency Form

English

open_in_new zoom_out_map

Verification of Residency Form

Spanish

open_in_new zoom_out_map

Verification of Residency Form

French

open_in_new zoom_out_map

Verification of Residence Form

Arabic

open_in_new zoom_out_map

Verification of Residence Form

Nepali

open_in_new zoom_out_map

Verification of Residence Form

Somali

NEED A PASSWORD RESET OR HAVING TROUBLE LOGGING ON?

- Take a picture of your ID

- Email it to: parentportalaccess@columbus.k12.oh.us

- Make sure to include your student's name.

LANGUAGE ASSISTANCE

ESL Dept.: 614-365-8802

  • For Spanish Press #1
  • For Somali Press #2
  • For Nepali Press #3
  • For Arabic Press #4
  • For French Press #5
  • For Swahili Press #6
  • For Kinyarwanda Press #7
  • For English Press #8

KEEP IN MIND

- Only those listed as 'guardians' upon enrollment at CCS may have access to the Parent Portal

- There are separate activation keys/codes for each guardian or parent so each guardian or parent can set up their own individual user name and password

- If there is a desire to remove a parent or caregiver that is listed as 'guardian,' you will need to contact CCS Central Enrollment at (614) 365-4011 or the CCS Fact Line (614) 221-3228.

CCS Parent Portal Navigation Assistance
EMAIL: parentportalaccess@columbus.k12.oh.us or CALL: (380) 997-7245‬

Questions?

Contact Damian Synadinos

Family Ambassador at Whetstone High School

Email: dsynadinos@columbus.k12.oh.us

Sarah Bowman
is using Smore to create beautiful newsletters
Loading indicator

close

Created with

Communicate quickly and effectively with interactive newsletters.

Smore empowers educators to connect with their community, streamline school communications,
and increase engagement.

Create a newsletter