Caregiver & Teacher Communication
October 13th, 2025
Dear Caregivers -
Caregiver and teacher communication is important because it builds a strong partnership that supports a student's learning and development. When caregivers and teachers share information regularly, they can work together to address any academic or behavioral challenges early on.
As we maneuver Schoology as our main platform for communication, grades, and instruction, we recognize that there are still areas where we can improve. We understand that adapting to a new system can bring questions and occasional challenges for both parents, students, and teachers.
This newsletter is designed to address some of those concerns by providing clear guidance, helpful tips, and answers to frequently asked questions.
Our goal is to make the use of Schoology as smooth and effective as possible, ensuring that everyone feels supported and informed throughout the school year.
If you still need support after reading this newsletter, please plan to stop by the computer lab during parent teacher conferences on Oct. 23 from 5-7pm.
Mrs. Beth McCoy, Principal
Mrs. Erin Butler, Assistant Principal
How can I get an access code to create my parent account?
If you have never set up your parent account in Schoology, you will need to reach out to your student's teacher to obtain an access code. After you receive the code, you will follow the directions found here to set up your account:
Can I add more than one student to the same parent account?
YES! Click here to find out how:
Can I just use my student's account?
No. The parent account and student account are different. If you are only using your student's account, you will not see any messages sent to you from the teacher.
How do I navigate my teacher & parent account as a BCS employee?
Navigating a teacher account and a parent account does take some toggling between accounts. Use this video to help you navigate both accounts:
https://live.myvrspot.com/iframe?v=ZTJmMTYyNmI4Mzg2ZjdiMmY2OWIzYWQ0YTY5OWEyNjY&share=1
Where can I find my teacher's weekly newsletter or lesson plans?
The teachers at Mill Creek all upload their weekly lessons or newsletter to their homeroom course. You can find this information under the materials or updates sections.
Do I have to use a laptop? Can I download an app on my phone?
While the views are different to maneuver, you can access Schoology through a website or on an App. It is based on your preference.
Should I set up my account to get notifications?
You can get alerts when your student is missing an assignment and weekly grade updates. Find out how to set up notifications here: https://docs.google.com/presentation/d/1w9BxtwoxTJRVXrEj1Tme5SWEkEN5Uq2SyrfW0ya7xZQ/preview?slide=id.g8e952e3ece_0_468
And here:
How do I check my student's grades?
Checking your student's grades on a regular basis is an important feature to Schoology. You can watch this tutorial that will show you how to check grades:
Once you are in the grade book, you may see these symbols in the grade book.
How do I know if my student is missing an assignment?
If your student is missing an assignment, you will see one of the orange symbols above. If an assignment is marked as missing, it will be scored as a 0. Your student may also be missing an assignment if there is not a grade or symbol entered. If the grading section is simply blank, that assignment does not count against your student.
https://live.myvrspot.com/iframe?v=YjQ4YWVjMmRlYmVhNjM1MDMyZGRiZjFlNmNlYWVjOGM&share=1
How do I send messages or check messages from a teacher?
Staying in communication with the teacher is vital to your student's success. Please allow 24-48 hours for a response from a message. Please note that schoology messaging should NOT be used for urgent communication.
How to check or send messages on a computer: https://youtu.be/IGU7Q2mjnLk
How to check or send messages on an app: https://www.youtube.com/shorts/w0d1qVWly-w
Where can I find a staff member's email if I cannot send a message on Schoology?
You can only message a staff member on Schoology if your child has them as a teacher. You can find a list of all staff emails under the staff directory on the school website.
Where can I get more information about Schoology?
If you still need more support you can go to one of these sites for more information:
https://uc.powerschool-docs.com/en/schoology/latest/parents