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TREC News

May 2023

TREC NewsMay 2023

A Publication of Education Service Center Region 11 A Publication of Education Service Center Region 11

TREC - Welcome Banner

Please Update District Contacts Please Update District Contacts

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We have sent contract renewals out to our TREC members and hope to have contracts submitted by June 30, 2023. If you are adding any campuses or need to make changes to services, please let us know as soon as possible. If you haven't received your contract renewal, please email Shawna at sford@esc11.net.


If you have had changes in personnel in your district that impact TREC services, please update your information. We want to make sure we have the correct contacts for both Library Manager and Resource Manager so that we can ensure that everyone is staying up to date and receiving relevant information.


If you have had changes in your district, please have someone complete the form below for your district:

TREC District Contact Information
Please list the name and email address for each Destiny product you have. These products include Library Manager, Resource Manager, and Textbook Manager.
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Destiny Discover Update

On April 20, 2023, there was a Destiny Discover update with the following enhancements. You can find this information by going to Destiny Discover -> More -> Help and then clicking on "What's New!"


  • Promote more content areas on the homepage

    You can now add up to 15 custom carousels to the homepage and schedule when they appear. Use the virtual book displays to highlight resources that support the curriculum or a theme.

  • Customize the name of the Topics carousel

    You can now change the name of the Topics carousel to be more relevant to your library. In addition, the carousel now matches the look and feel of the selected theme.

  • Identify and see the status of MackinVIA titles

    MackinVIA™ eBooks and audiobooks now show a new material type icon and status indicator to help students and teachers quickly identify available digital resources.

  • Search Bar improvements

    A more prominent Search bar and Material Type filter help students and teachers quickly find resources.

  • Search Results improvements

    Search results have been improved to display more information, such as series.

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Destiny Back Office Update - Coming Soon!

In the next week or so, all TREC members will be updated to Destiny 20.0. With this update, the following enhancements will be made. An email will be sent out with more information.


Destiny Back Office

  • Check-Out Reports Improvement
  1. Ensure the privacy of library circulation information in LM/RM environments
  2. RM Checkouts by Location/Department
  • Check-In Receipts
  • Email Receipts
  • Overdue to Lost – RM (this is already in the Textbook branch)
  • MDM Google Enhancements
  • MDM JAMF Pro Enhancements
  • Easier Access to Digital Signature Agreements
  • Collection Analysis

Training Opportunities Training Opportunities

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TREC Destiny New User Training - Virtual

We will be offering two virtual sessions in August for new library staff for our TREC members and encourage you to have any new library staff plan to attend one of these sessions. Your district must be a TREC member to participate. Space is limited, so please reserve your spot as soon as possible.


August 2, 2023, 8:30 - 11:30 a.m.


August 10, 2023, 12: 30 - 3:30 p.m.

New Product New Product

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Destiny Discover Engage

"Follett Destiny Discover® Engage is an add-on subscription to Follett Destiny® Library Manager. It takes you beyond traditional reading lists to robust reading programs and challenges, smart recommendations, badges, and reporting capabilities."


Destiny Discover Engage makes it easy, fun, and rewarding for students to develop good reading habits. (Follett website)


If this is something your campus/district is interested in adding, please reach out to Shawna Ford, sford@esc11.net.

📣 TREC Members Listserv 📣 📣 TREC Members Listserv 📣

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To Stay up to date, we encourage you to sign up for the TREC listserv. This is one way we get timely information out to our TREC members. If you have new staff members who work with Destiny Library Manager or Resource Manager, please encourage them to sign up for the listserv.


TREC Listserv


Enter your email and name, then select TREC Members from the dropdown menu.


For those who are new to TREC, we have also created a 🌟 Welcome to TREC Resource 🌟with helpful information.

Professional Learning Opportunities Professional Learning Opportunities

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TREC Webinars and Trainings

TREC Talks is a monthly webinar that we offer our TREC members. The topics vary from month to month. If you cannot attend the live session, we encourage you to go ahead and register if you are interested in the topic. We will send the recording of the webinar to all who registered.

  • May 9, 2023, 11:30 a.m. - 12:30 p.m.


Click here to register for the Spring 2023 TREC Talks.

If you have topic recommendations, please submit them by clicking the Topic Suggestions Form below. If you have topic recommendations, please submit them by clicking the Topic Suggestions Form below.

Topic Suggestions Form
Please complete this form with any topics you would like to see covered in future TREC Talks.

Follett Community and Webinars Follett Community and Webinars

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Follett Community offers several webinars each month related to Library and Resource Manager. There are live webinars as well as many archived webinars on topics of interest. If you register to attend, they will send you the link and resources after the live webinar. Here are some upcoming webinars:
  • Archived - What's New in Destiny
  • May 11, 2023, 2:00 - 2:30 p.m. - Destiny Resource Manager - Live Chat
  • May 17, 2023, Noon - 1:00 p.m. - Destiny Resource Manager - Report Builder
  • May 23, 2023, 2:00 - 2:30 p.m. - Inside Titlewave - Learn What's New
  • May 26, 2023, 2:00 - 2:30 p.m. - Destiny Library Manager Live Chat


For more webinars, both live and archived, check out Webinars in Follett Community!

eBooks Available through TREC eBooks Available through TREC

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LightBox Interactive Multi-User eBooks

We hope everyone is enjoying the 400 LightBox titles we added to district Destiny catalogs for our TREC members. Remember to share these with classroom teachers, as these nonfiction texts can support the curriculum. If you have questions or need help, don't hesitate to reach out to us.
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Don't Forget about BrainHive eBooks

As part of your TREC membership, you have access to approximately 350 eBooks that are appropriate for elementary students. To access these eBooks, visit www.brainhive.com and log in as a student. Search for TREC elem and then use the generic login. If you are unsure about the login information, email sford@esc11.net.
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NEW Help Desk Ticket System

Note: We have a NEW TREC Help Desk System, which enables us to meet our members' Destiny needs in an effective and efficient manner. Please bookmark this site.


Here are some reminders that will help us help you:

  • Submit your issue or question through the help desk system.
  • Please include as much detail as possible so that we can get started on resolving your issue quickly.
  • Ask your Technology team to ensure that trec@esc11.net is safe-listed in your district. This will prevent responses from being caught in your district SPAM filter.
  • Check your SPAM filter if you are awaiting a response.

Stay Connected Stay Connected

Join the TREC Listserv to Stay Up to Date!
Connect with TREC on Twitter
Connect with TREC on Facebook
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Your TREC Team

The TREC Team is here to support you! If you have questions or need assistance, please do not hesitate to reach out.


To ensure that we have the necessary information to resolve your issue, please use the Help Desk Ticket System. A link to the TREC Help Desk should be on the homepage of your library's website. If you are unable to find it, let us know, and we will add it for you.

TREC Help Desk
Shawna Ford
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Shawna Ford

Member Services/

Business Services

Shawna will be providing professional development for our TREC customers as well as customer support for Destiny products and eBooks. In addition, Shawna will assist customers with new services and contract renewals.

Email: sford@esc11.net

Phone: 817-740-3674

Marcia Riebe
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Marcia Riebe

Technical Services/

Implementation Services

Marcia will be providing technical support for all Destiny products. She will assist customers with initial setup, changes, and updates to their Follett Destiny accounts. In addition, Marcia will assist districts as they implement Resource Manager.

Email: mriebe@esc11.net

Phone: 817-740-7553

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Kellye Irvin

Business Support

Kellye will assist TREC members through the Help Desk Ticket System.

Email: kirvin@esc11.net

Phone: 817-740-7619

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Get Connected with TREC!

To stay up to date on all things TREC and Destiny, follow us on Twitter and Facebook!

Website: https://www.trectexas.net/
Facebook: https://www.facebook.com/trectexas
Twitter: @trectexas

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LB 5.5.23
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