Need Support for Your Child?

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Depending on the situation, please call:

🔹Your child's outpatient/in-home providers (if applicable)

🔹911

🔹Mobile crisis: 877-382-1609

• Anyone can use MCI at any time — no insurance needed.
• If you or your loved one are experiencing a mental health crisis and feel like you need help within one hour, call toll-free 877-382-1609 any time day or night, listen to the message, and enter your zip code. Your call will be automatically transferred to the closest CBHC who will do an immediate crisis assessment.
• Mobile crisis programs can check in with families a few times after the initial call.
  

🔹The Behavioral Health Help Line Call or Text 833-773-2445 https://www.masshelpline.com/

• 24/7, including holidays
  

• The Massachusetts Behavioral Health Help Line (BHHL) connects you directly to clinical help, when and where you need it. Even if you’re not sure what kind of help or treatment you may need, BHHL can help guide you. (This includes crisis support and contacting mobile crisis teams.)
• It’s free, confidential, and no health insurance is required.
• Real-time interpretation in 200+ languages.

Caregivers can call the main Manville number (617) 278-4143) and ask to speak with the administrator on call.

🔹Manville Spotlight Resource: More information about the Massachusetts Behavioral Health Help Line (BHHL) and 27 Community Behavioral Health Centers (CBHCs) to connect with supportive services in local communities

🔹The Baker Center for Children and Families: A Parent & Caregiver Guide to Helping Your Family Before, During, and After a Crisis English Spanish

🔹PPAL's Who To Call In A Mental Health Crisis Guide

• ¿A quién deben llamar las famílias durante una crisis de salud mental?
• Quem as famílias devem chamar durante uma crise de saúde mental?
  

🔹PPAL's Calling 911 for Help in a Mental Health Emergency resource

• Llamar al 911 en una Emergencia de Salud Mental

🔹PPAL's Children’s Mental Health and the Emergency Department: Tips for Parents and Caregivers

🔹NAMI’s Family Caregiver HelpLine

• The NAMI Family Caregiver HelpLine offers free, confidential support for people caring for loved ones living with mental illness.​

• Every call is free, confidential, and reaches a trained volunteer who has cared for a loved one with mental illness themselves. ​

• To reach the NAMI Family Caregiver HelpLine, call 1-800-950-NAMI (6264) and press “4” or text ‘Family’ to 62640, Monday through Friday, from 10:00 am to 10:00 pm EST. You can also learn more at nami.org/family

• Whether your loved one is newly diagnosed or navigating long-term treatment, the HelpLine is here for every step of the caregiving journey.

• Caring for someone with a mental illness can be complex. Getting support shouldn’t be.

• You don’t have to navigate your loved one’s mental health challenges alone – help is just a call or text away.

• Supporting yourself as a caregiver is a part of supporting your loved one. ​ ​