REMINDER: the ITS Department shall be notified in any of the following scenarios:
1. As new staff are assigned to a site, the workstation, office, or classroom needs to have a working phone. If there is no phone, please submit a New CISCO Phone Service Request Form preferably before the new staff member reports to their assignment so it is ready, and the ITS Department can confirm if there are Network Outlet connections at the workstation.
2. Staff is moving from one workstation, classroom, or office to another within the site:
- The phone is allowed to move but there is location information attached to the phone for emergency purposes that needs to be updated
- To ensure proper connection to avoid causing surrounding network issues
- The phone should be programmed as a VACANT user
- The extension needs to be removed from the user in the District Active Directory
- User Active Directory will need to be updated and a new extension will need to be assigned – if applicable
6. Phone has become physically damaged
7. With NO EXCEPTIONS, phones shall never be moved from one site to another except by the ITS Dept
- If there is a department move, the ITS Department shall be made aware in the planning process to ensure that each user at the new location is assigned the correct phone type, extensions match the site, there are the required / working Network Outlets and all the device connections are done properly
Innovative Technology Services
Email: its@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699