TECH TOK - BYTE 24 February 2026

As the world turns its eyes to the Winter Games, the spirit of competition and achievement is in the air. In Conroe ISD, we know that gold-standard performance isn't just for athletes—it happens in our classrooms every day.

Behind every champion is a dedicated support team ensuring conditions are perfect. The Application Support & Training Team is your crew—working to ensure your technology is tuned, efficient, and ready for the podium.

• Application Support fine-tunes the playbook, optimizing Canvas and Eduphoria for precision instruction.

• The Help Desk acts as your trackside support, keeping you connected and clearing obstacles.

• Student Devices ensures that every piece of hardware is competition-ready for every student.

The torch is lit and the course is clear. We are here to help you achieve a personal best this semester.

🚧 Facilities & Events: Update for the 26-27 School Year 🚧

We want to inform you that at the end of the 2025–26 school year, this specific module will be decommissioned and will no longer be available.

As a district, we will not be implementing a replacement for the Facilities & Events module. If your campus wishes to pursue an alternative solution, any decisions or actions would need to be coordinated directly with your campus administration.

Eduphoria Strive: Trouble Signing Your Evaluation?

If you are attempting to sign a document and are seeing a blank "white box," or if you have forgotten the answer to your security question, you can resolve this quickly by following the two linked documents below.

• Security Question Answer: You will need to update your Eduphoria profile by following these instructions: Updating your Eduphoria Profile

• 'White Box' Error: You must select the 'sign' option with your mouse on your computer and not use the "Enter" option. Here are the instructions:Electronically Sign your Evaluation

For Limited Appraisers: Claiming Staff for Evaluation

In order to perform an evaluation, Limited Appraisers must first "claim" the staff member in Strive.

• The Issue: If you are unable to start an evaluation for a specific staff member, it is likely because they have not yet been assigned to your appraisal list.

• The Fix: You must manually claim the staff member to view their documents and begin the evaluation process. How to Claim Staff for Evaluation (Limited Appraisers)

The "Undo" Button for Canvas

Did you accidentally delete an assignment or page? You can restore it instantly.

• The Trick: Go to your Course Home Page and add /undelete to the end of the URL address (e.g., .../courses/12345/undelete). Click Restore on the item you need back.

Message Specific Students Instantly

Save time emailing students about missing work.

• The Trick: In the Gradebook, click the three dots next to an assignment and select "Message Students Who..." You can quickly send a message to everyone who hasn't submitted yet or scored below a specific grade.

• Learn More Here: Send a Message from your Gradebook

New Canvas Portfolio Experience Announced!

Canvas has already introduced the upcoming Canvas Portfolio experience, released in November 2025. This new tool will make it easier for students to showcase their growth and will eventually replace both Canvas ePortfolio and Portfolium (Folio) by June 30, 2026. As you plan for Semester 2, be mindful of these future changes and consider reviewing any content in existing legacy portfolio tools. Users of the legacy tools will receive in-app reminders starting January 2026 and should export any existing content before the retirement date. Latest Canvas LMS Updates

Access Pearson

High Schools can now use the Pearson LockDown Browser in Canvas. Learn how to Set up Access Pearson in Canvas.

We are excited to announce that we are fully up and running with Incident IQ (Ticketing System)! To help you get the quickest support possible, we have put together some easy-to-use resources tailored just for you.

✨ Key Resources for Success

• Everyone: Explore our main help section here: Incident IQ Knowledge Base

• Teachers: Get up and running smoothly with this guide: Teacher Checklist

• Campus Technology Contacts: Review your specific setup here: Campus Technology Contacts Checklist

📍 Essential Setup Step: Claim Your Room

To ensure our technicians can find you and resolve your issues quickly, please take a moment today to "Claim Your Room." This connects your account to your specific room and streamlines the entire support process, making it easier to submit tickets on technology in your room.

• The Goal: Log in and confirm your current room is assigned to you.

• The Guide: How to Claim a Classroom, Office, or Any Other Room in Incident IQ

✨ New Canvas Edgenuity Course Available! ✨

We’re excited to share that a dedicated Canvas course for Edgenuity is now live! 🎉 This course is your one-stop hub for everything Edgenuity, including:

📘 Edgenuity Online Learning Procedure Manual

👩‍🏫 Teacher resources, trackers, and sheets

🎓 Student tools, resources, and sample certificates

📢 Important updates and announcements

Whether you’re new to Edgenuity or a seasoned pro, this course has something for you.

👉 Self-enroll today using the link below and make the most of the resources available to support teaching and learning in Edgenuity: https://conroeisd.instructure.com/enroll/6LYWCH

Tip of the Month: How to Change or Fix Keyboard Language on a Chromebook

Before testing it is a good idea to check to make sure that Keyboard Language for a Chromebook is set correctly. Follow this guide to fix the issue if you find one of your Keyboards set to the wrong language: How to Change or Fix Keyboard Language on a Chromebook

Approved On-Demand Apps can be installed on student iPads using the JAMF School Student app. Check out this guide to find out how: How to Install Apps using JAMF School Student

• Chromebook: Tips and Tricks

• iPad: Tips and Tricks

Our Help Desk team monitors district-wide trends to better support you. Click the image below to explore the details and learn one important step you can take this month:

Student Device Chat | February 18 @ 1:30 PM to 2:30 PM

Presented by Shane Mitchell

Click Here to Join through Microsoft Teams

Help Desk Open Q&A | February 5 @ 11AM to 11:30 AM

Presented by Amy Perry

Click Here to Join through Microsoft Teams

How to change SSO Profile Security & Recovery Settings | February 18 @ 1:00 PM to 1:30 PM

Presented by Hilda Flores

Click Here to Join through Microsoft Teams

App Support: Your Questions Answered! | February 18 @ 3 PM to 3:30 PM

Presented by Liz Ellison

Click Here to Join through Microsoft Teams

The Training and Support Team collaborates with end users to adapt in an ever-changing technology environment. Providing support and information, we empower effortless use of devices, applications, and software. In keeping with the District’s vision, we strive to foster learning by serving the Conroe ISD community with knowledge, patience, and kindness.

Need Answers? Start Here First.

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