We can only get better if you help us! Of course it is always nice to hear when we do something you like, but we also want to hear when you have a concern. It is easy to post things on a personal or community social media account, looking for answers or just criticizing, but that rarely solves the problem. Burgettstown is a proud community, and part of that is because people are proud of the school district and its schools. However, we make mistakes too, and are not ashamed to admit it. Just as we expect our students to learn and to correct their mistakes, we strive to do the same thing. So, in an effort to help you find the right person to communicate with when you have a concern (and also to reach out when we do something right), we ask that you follow our Concern/Communication Chain. This chain is made in such a way that it directs you to the most appropriate person or department, depending upon the level of your concern. For example, if you have a problem with something in one of your child's classes, start at Level 1, the teacher. If you are not satisfied, go up to Level 2 and contact the principal. Etc. Etc. Similarly, if you have a concern with something in the area of attendance and you have spoken with the Level 1 person, the Attendance Secretary, and then you spoke with the Level 2 person, the principal, and are still not satisfied, contact the Level 3 person, the Assistant to the Superintendent. Everyone, from the secretaries to the school board members want what you want: for Burgettstown Area to be the best it can possibly be. Help us help you in the most efficient way possible by communicating with the appropriate person at the appropriate time. Thank you, in advance, for using the Concern/Communication Chain to convey your message.
