CCS Infinite Campus Parent Portal

There's an app for that!
Download the Infinite Campus PARENT app to your phone.
(The STUDENT app is one your student will download when they are older and in middle or high school.)
Type 'Columbus' when it asks for the district then select CCS and Ohio.
You are either a NEW USER or an EXISTING USER
New to the Parent Portal? Can't remember your username? Forgot your password?
If you have never accessed the Parent Portal, you will need an activation key. This was given to you upon enrollment of your student. If you have misplaced this information, please email or call Mrs. Hopper, our school secretary, to obtain your activation key/code.
Please include your students name & DOB for verification purposes.
*If you have a user name but have forgotten your password, please click 'forgot password' after entering your username. If you have forgotten your username, you may contact Mrs. Hopper, our school secretary.
WANT TO CHANGE THE LANGUAGE?
Go to the figure of a person at the top right of the screen
Select 'Language
Choose from eight different languages in which you may view the Parent Portal
NEED A PASSWORD RESET OR HAVING TROUBLE LOGGING ON?
Take a picture of your ID
Email it to: parentportalaccess@columbus.k12.oh.us
Make sure to include your student's name & DOB.
HOW TO VIEW GRADES ONCE LOGGED ONTO THE PARENT PORTAL:
Go to the menu (3 bars/horizontal lines at the top left hand corner)
Click 'Grades'
If you don't know what a grade means, click on the arrow to the right of the grade
Click on the 'i' to the right of the grade
An explanation should appear the describes what each grade means
HOW TO VIEW ATTENDANCE ONCE LOGGED ONTO THE PARENT PORTAL
Go to the menu (3 bars/horizontal lines at the top left hand corner)
Click 'Attendance'
Check each quarter and review 'unexcused absences' in red
Look at the date of the absence or tardy (not the number of absences as it refers to the number of classes missed, not the number of days, i.e., reading class, math class, gym class, etc.)
If an 'unexcused absence' or 'tardy' is due to an illness, doctor's appointment, religious holiday, or family funeral, please let the office know so it may be reviewed and possibly changed to an 'excused absence'
HOW TO UPDATE YOUR ADDRESS ONCE LOGGED ONTO THE PARENT PORTAL
Go to the menu (3 bars/horizontal lines at the top left hand corner)
Click on 'More'
Scroll down to 'Annual Update'
Follow the instructions
Many families will upload a utility bill or signed lease with the guardian's name on it and new address (there are also other forms of documentation CCS will accept as well)
If a guardian's name is not on the documentation, please refer to the Verification of Residency form below that will need to be completed and uploaded in the Annual Update in order for your address to be changed
LANGUAGE ASSISTANCE
ESL Dept.: 614-365-8802
Spanish: 614-365-5118
French: 614-365-5327
Arabic: 614-365-6920
Nepali: 614-365-3105
Somali: 614-365-8972