TECH TOK - BYTE 25 March 2026
Application Support & Training Team | BYTE 25 March 2026
As the world turns its eyes to the excitement of the March tournaments, the spirit of teamwork and high-level performance fills the air. Here in Conroe ISD, we know that championship caliber moments aren't just for the athletes on the court, they happen in your classrooms every single day.
March is a pivotal moment in the spring semester, a time when momentum builds, connections deepen, and everything starts to click. Our focus is on providing seamless, proactive support so you can continue making those game-changing impacts. We want to take the technical heavy lifting off your shoulders so you can focus entirely on what you do best: inspiring our students to achieve their personal best.
The energy is high, the bracket is set, and the court is yours. Let's make this a season to remember!
Software News & Updates
Eduphoria
🚧 Facilities & Events: Update for the 26-27 School Year 🚧
We want to inform you that at the end of the 2025–26 school year, this specific module will be decommissioned and will no longer be available.
As a district, we will not be implementing a replacement for the Facilities & Events module. If your campus wishes to pursue an alternative solution, any decisions or actions would need to be coordinated directly with your campus administration.
Eduphoria Strive: Trouble Signing Your Evaluation?
If you are attempting to sign a document and are seeing a blank "white box," or if you have forgotten the answer to your security question, you can resolve this quickly by following the two linked documents below.
Security Question Answer: You will need to update your Eduphoria profile by following these instructions: Updating your Eduphoria Profile
'White Box' Error: You must select the 'sign' option with your mouse on your computer and not use the "Enter" option. Here are the instructions:Electronically Sign your Evaluation
For Limited Appraisers: Claiming Staff for Evaluation
In order to perform an evaluation, Limited Appraisers must first "claim" the staff member in Strive.
If you are unable to start an evaluation for a specific staff member, it is likely because they have not yet been assigned to your appraisal list.
How to Fix this: You must manually claim the staff member to view their documents and begin the evaluation process. How to Claim Staff for Evaluation (Limited Appraisers)
Canvas LMS
Staff & Student Canvas Survey
We are currently gathering insights from both faculty and students to better understand how the platform is being utilized across our institution. The purpose of this form is to identify current strengths and determine how we can optimize the system to better serve our academic community.
We kindly request that you take a few moments to complete the appropriate survey below by March 27th, 2026. Additionally, please encourage your students to participate, as their user experience is critical to this evaluation process.
Faculty/Teacher Survey: Faculty Teacher Survey Link
Student Survey: Student Survey Link
New Canvas Feature Update: Introducing Student Widgets
We are pleased to announce the availability of a new user interface (UI) option for students within the Canvas LMS, known as Student Widgets.
This update provides students with a refreshed, alternative view designed to enhance how they navigate their dashboard and interact with their course materials. Students now have the ability to opt in and enable this feature directly on their end.
To see a preview of what this new interface looks like and to review the step-by-step instructions on how students can activate it, please visit our knowledge base using the link below:
New Canvas Portfolio Experience Announced!
Canvas has already introduced the upcoming Canvas Portfolio experience, released in November 2025. This new tool will make it easier for students to showcase their growth and will eventually replace both Canvas ePortfolio and Portfolium (Folio) by June 30, 2026. As you plan for Semester 2, be mindful of these future changes and consider reviewing any content in existing legacy portfolio tools. Users of the legacy tools will receive in-app reminders starting January 2026 and should export any existing content before the retirement date. Latest Canvas LMS Updates
Access Pearson
High Schools can now use the Pearson LockDown Browser in Canvas. Learn how to Set up Access Pearson in Canvas.
Incident IQ
We are excited to announce that we are fully up and running with Incident IQ (Ticketing System)! To help you get the quickest support possible, we have put together some easy-to-use resources tailored just for you.
✨ Key Resources for Success
Everyone: Explore our main help section here: Incident IQ Knowledge Base
Teachers: Get up and running smoothly with this guide: Teacher Checklist
Campus Technology Contacts: Review your specific setup here: Campus Technology Contacts Checklist
📍 Essential Setup Step: Claim Your Room
To ensure our technicians can find you and resolve your issues quickly, please take a moment today to "Claim Your Room." This connects your account to your specific room and streamlines the entire support process, making it easier to submit tickets on technology in your room.
The Goal: Log in and confirm your current room is assigned to you.
The Guide: How to Claim a Classroom, Office, or Any Other Room in Incident IQ
Edgenuity
✨ New Canvas Edgenuity Course Available! ✨
We’re excited to share that a dedicated Canvas course for Edgenuity is now live! 🎉 This course is your one-stop hub for everything Edgenuity, including:
📘 Edgenuity Online Learning Procedure Manual
👩🏫 Teacher resources, trackers, and sheets
🎓 Student tools, resources, and sample certificates
📢 Important updates and announcements
Whether you’re new to Edgenuity or a seasoned pro, this course has something for you.
👉 Self-enroll today using the link below and make the most of the resources available to support teaching and learning in Edgenuity: https://conroeisd.instructure.com/enroll/6LYWCH
Student Device News
Chromebooks
Tip of the Month: Is My Chromebook Test Ready?
Want to know if your Chromebooks are ready for testing?
Check out this helpful Knowledge Base Guide to find out: Is My Chromebook Test Ready?
iPads
Tip of the Month: How to get Apps Approved for the JAMF Student Library
Want to get an app added to the JAMF Student Library?
Check out this helpful Knowledge Base guide to find out how:
Student Devices Tips and Tricks
Help Desk Highlights
Our Help Desk team monitors district-wide trends to better support you. Click the image below to explore the details and learn one important step you can take this month:
Upcoming Virtual Training
Student Device Chat | March 17 @ 1:30 PM to 2:30 PM
Presented by Shane Mitchell
Click Here to Join through Microsoft Teams
SSO Authentication & Updating SSO Profile | March 3 @ 11AM to 11:30 AM
Presented by Amy Perry
Click Here to Join through Microsoft Teams
Help Desk Open Q&A | March 24 @ 1:00 PM to 1:30 PM
Presented by Hilda Flores
Click Here to Join through Microsoft Teams
Application Support Q&A | March 11 @ 1 PM to 2 PM
Presented by Liz Ellison
Click Here to Join through Microsoft Teams
Connect With Our Team
Yaddira Smalls
Technology Support Coordinator
Shane Mitchell
Mobile Device System Admin
Elizabeth "Liz" Ellison
Application Support Specialist
Hilda Flores
Help Desk Support
Amy Perry
Help Desk Support
Reanna Crain
Student Device Technician
Jose Cabello
Travis Luchak
Student Device Technician
Our Mission
The Training and Support Team collaborates with end users to adapt in an ever-changing technology environment. Providing support and information, we empower effortless use of devices, applications, and software. In keeping with the District’s vision, we strive to foster learning by serving the Conroe ISD community with knowledge, patience, and kindness.
Staff Resources
Need Answers? Start Here First.
Other District Newsletters & Archives
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