EdTech Newsletter

A new ADA digital accessibility deadline is approaching. The federal guidelines will take effect April 2027. Now is the time to start reviewing your digital content and making accessibility a regular part of how you create and share information.

Visit our ADA Accessibility Resources page to learn what ADA means for digital content, important deadlines, accessibility tips, and where to go with questions.

Questions? Please submit them using this form.

Dallas ISD is excited to announce the transition from DocuSign to Adobe E-Sign as our standard platform for electronic signatures.

Adobe E-Sign offers many of the same features you’re familiar with—such as secure signatures and document tracking—while also enhancing your experience through seamless integration with Adobe Acrobat tools and improved workflow automation.

To ensure a smooth transition, Educational Technology has developed the Adobe E-Sign Beginner Training with virtual sessions through early October 2026.

Access the Adobe E-Sign Resources Page to register for virtual trainings and step by step guides on navigating Adobe E-Sign, FAQs and more.

The Educational Technology division has identified the Top Technology Issues submitted through ServiceNow that affect Dallas ISD students, teachers, and staff. We have created the Helpful Tips page which will provide resources to address those issues.

If you were not able to resolve your issue with the resources provided, please make sure to submit a ServiceNow Ticket.

Visit Educational Technology's Helpful Tips page on your Dallas ISD Portal Dashboard for additional resources.

• 2026 - 2027 Back-to-School Technology Preparation
• Reduction of iPads in Pre-K Classrooms

Devices allocated to your campus are based on projected enrollment. If your campus experiences an increase in enrollment, a second round of devices will be automatically dispatched at the end of August. No action is required from campuses, as enrollment reports are monitored daily.

Campus Asset Managers (CAMs) are responsible for managing and distributing devices, and manage and update information in our Asset Management system, Tip-Web. If you have questions concerning your campus or classroom assets, reach out to the CAM assigned to your campus.

Requests for devices to be picked up by the Fulfillment Center can be made here.

The following staff are eligible for EdTech Device Assignments:

• Principal
• Assistant Principal
• Media Specialist
• Counselor
• Instructional Coach (Demo teacher)
• Assistants (Teacher, Resident, etc) - Chromebook Only
• Substitute - Chromebook Only
• Testing Coordinator - Refurbished laptop (contingent on inventory availability)
• SPED Specialist - Refurbished laptop (Campus-based only; contingent on inventory availability)

Device Options: Windows or Macbook

• Access CAM information through the Controllable Asset Management website

• CAM Training - (Coming Soon)

• CAM Guide - Click here to review

• Review the 26-27 Technology Handbook (Coming Soon)

• Review the Device Management Agreement (Selections were made in April 2024)

• Has a student returned a device that needs to be unlocked?
• Do you have Title I or campus-purchased devices that need to be unlocked?
• Do you have a Project Read iPad that is locked?

The EdTech Fulfillment Asset Recovery Team can assist you with these scenarios.

Contact the Asset Recovery Team at DGFCDeviceRecovery@dallasisd.org

We are pleased to announce that School Health, Grainger, and Honore Custodial are now live and available as punch-out vendors in Oracle iProcurement.

End users can now place orders directly through these punch-out catalogs for approved items, providing a more efficient purchasing experience while ensuring compliance with district procurement policies and approved vendor agreements.

We encourage users to take advantage of these new vendor integrations to streamline ordering and simplify the procurement process.

• 2026 - 2027 Fall Class Roster Verification

On Thursday, September 3, 2026, Per TEA mandate, all campuses must conduct the Fall Class Roster Verification to ensure rosters accurately reflect students present in classrooms. Teachers will certify their rosters, and principals will submit the verified documents to the PEIMS Department by September 9, 2029.

Campuses must address four critical PEIMS data areas:

• Student Demographic Data Errors by September 18
• Average Daily Attendance (ADA) Errors by September 18
• Dropout Recovery by September 25
• Socioeconomic/Economically Disadvantaged Certification by October 30

Timely corrections are essential to avoid student exclusions that impact funding and accountability. Details are included in the district-wide 2026-2027 Fall Class Roster Verification WAIP dated August 27, 2026.

The Data and Reporting > Reports > System Reports > DISD SB12 Health Services report has been updated to include authorized services, with options to run for students missing SB12 information.

ATTENTION TEACHERS!

In order to access Clever applications, Google Classroom, All in Learning, etc., you must have assigned classes and assigned students within PowerSchool SIS.

If you cannot sign in to any of the applications mentioned, reach out to your school’s Data Controller or CRC. After you are added to the school's master schedule, your access to these applications will update after the system refreshes overnight.

This comprehensive glossary details services and service offerings for Portal Users.

If not, we recommend accessing your applications through the Dallas ISD portal to remain SSO enabled.

When you sign in to the Dallas ISD Portal, you are instantly signed in to all of your applications at once. You can switch between applications seamlessly, without having to sign in to each one separately.

• 2026 - 2027 Oracle Early Training Sessions
• 2026 - 2027 ATS Training Calendar and Course Catalog

If you have any questions or require further support, please reach out to the ATS team by submitting a ticket via ServiceNow.

• Software Requests Now Required via ServiceNow

Welcome to a new school year! As campuses and departments prepare for another successful year, EdTech 360 continues to be your centralized destination for technology support, resources, dashboards, and helpful district services.

Whether you need to connect with your EdTech support team, make an informed technology purchase, check equipment status, submit a ServiceNow request, or access important campus information, EdTech 360 puts the resources you need in one convenient location.

Need greater visibility into software being used or requested across the district? The new Campus/Department Software Dashboard provides a centralized view of software requests, approvals, licensing, and deployment information.

Department leaders can use the dashboard to review software information and quickly filter results by application name, platform, application status, DSA requirement, and department. The dashboard also provides at-a-glance information on application requests, software platforms and audiences, approval status, and application inventory.

It’s another step toward making district software information easier to find, understand, and manage.

Finding a notary just got easier. The new Notary Services page in EdTech 360 helps employees locate convenient notary services based on their selected school or location.

Simply select your location to view the three closest notary locations, including contact/location information and estimated distance, with convenient access to directions. The page also provides helpful reminders before you go, such as bringing a valid photo ID, ensuring documents remain unsigned before arrival, confirming appointment availability, and verifying hours with the location.

In addition to these newest features, EdTech 360 continues to connect you with valuable tools and resources, including:

📍 Zone-Based Support Model and campus-specific EdTech contact information

📘 EdTech Information Guide

💻 Device Recommendation Tool to assist with technology purchasing decisions

🗃️ Obsolete Equipment Lookup to determine whether equipment models are considered outdated

🛠️ ServiceNow Quick Reference Guide for assistance submitting support requests

📊 Campus Assessments and other EdTech dashboards and resources

These build on the tools highlighted in the previous newsletter, which introduced the Device Recommendation Tool, Obsolete Equipment Lookup, and ServiceNow Quick Reference Guide alongside the existing EdTech support resources.

Make EdTech 360 one of your first stops when you need technology information, support, or district resources this school year.

Access the EdTech 360 Hub through the Portal by searching for “EdTech 360 Hub.”

Stay informed. Stay connected. Get the support you need—all in one place.

The Client Support team is looking forward to supporting you throughout the 2026 - 2027 School Year. Here are a few reminders from our team:

Software Requests:
As part of a new process, any request for software not currently approved or purchased by the district must receive approval from your Department Chief and EdTech prior to implementation. Please refer to the Software Requests Now Required via ServiceNow WAIP (above) for additional guidance.

We are excited to support you this year with your classroom displays.

Need Help?

If you have any issues, please submit a support ticket through our ServiceNow Hub through this link.

• The ‘Affected Service’ will be ‘Digital Classroom’
• The ’Service Offering’ will be Digital Panel

Please include the display model you have in your classroom, Newline, Promethean or other brand - and the asset tag number for your display (the Dallas ISD number by the small barcode) for faster processing!

Want some teacher guidance? Check out this guide for more information!

Newest Tips !

Tip for internet connection - We recommend using an ethernet cable and direct connection - keep your display running fast!

Need help with a cable or a replacement? Submit a ticket or submit a request for the accessory - HDMI cables, ethernet cables, etc… we will help! Be specific about the cord and what you are trying to connect, it will help expedite your request.

• Printer and Copier Update

Please note the following important information:

• Staff members should be utilizing PaperCut for printing jobs using the printers/copiers.

• Copier access badges assigned to you from previous school years will continue to work, however, if you need to register your badge with the new printer, follow the Badge Registration Instructions.
• Dallas ISD staff is prohibited from moving any Fleet Copier equipment. Move requests should be made to EdTech by sending an email to copierinfo@dallasisd.org with your completed Copier Relocation Form attached to the email.

For support with service requests or supply questions, contact our vendor Knight Enterprises.

• Knight Support Phone Number: 214.884.5393
• Knight Support Email: kessatsupport@knightenterprises.us

Refer to the EdTech Printers and Copiers webpage for additional information regarding the school copier program.

• Netskope Staff Deployment

To keep sensitive data secure, work on files directly within their cloud storage (OneDrive or Google Drive) rather than downloading them to your computer and share files directly with specific individuals via their name or email rather than using the "Anyone with the link" or "People in Dallas Independent School District" settings.

On July 9, IT deployed Netskope to all central staff computers. Working seamlessly in the background, Netskope helps protect district data from malware and cyber threats while supporting the safe adoption of emerging AI tools.

Beginning Friday, September 18, 2026, Netskope will display brief Responsible AI coaching messages when staff access unsanctioned generative AI platforms. Before the site opens, the message will remind users not to enter, paste, or upload Regulated, Confidential, or Sensitive information. It will also offer a link to the DISD portal, where users can access sanctioned AI tools. Once shown for a site, it will not reappear for at least 24 hours, even after the browser restarts.

If a work-related site is mistakenly filtered, please submit an IT ticket or contact Security Architect Sean Sheridan at sesheridan@dallasisd.org.

Multi-Factor Authentication (MFA) adds an extra layer of safety to lock attackers out of your Dallas ISD account. However, this security only works if you keep your login codes secret. Cybercriminals often send fake texts or make urgent phone calls, pretending to be tech support, just to trick you into giving them your one-time code.

Remember, Dallas ISD IT will never ask you for your security code—keep it to yourself and stay safe!

If you spot red flags like suspicious sender addresses, unexpected shared Google Docs, or urgent requests for gift cards, money, or passwords, report them immediately. Keep our district safe by clicking Chip, the blue squirrel in your Outlook toolbar to flag spam in seconds.

1. Refrain from using the same password for personal and work accounts.

2. Don't leave devices unattended. Lock your device before walking away from it.

3. Routinely transfer teaching curriculum to the cloud (OneDrive or Google Drive).

4. Shut down your computer at least once per week to ensure latest updates are installed.

5. Only contact DISD IT Department or Help Desk if you need any technical assistance such as passwords Contact Info: 972-925-5630 or ITServiceDesk@Dallasisd.org

Check out our updated EdTech Organizational Chart to see how our teams are structured to support innovation. Click the photo to view the chart and learn how we’re working together to drive progress.