Rockwall Police Department
Newsletter Volume 6
Third Quarter 2025
Message from the Chief
Hard Calls
***We want to take the time to acknowledge hard things: hard calls, hard days, hard lives. Our department recently responded to a tragic drowning of a 2 year old child. This call, like most kid cases, resonated with each and every person who worked that day. In addition, detectives also responded to an infant dead in a vehicle. It is incidents like these which can be the final straw to make someone break. No one should ever have to see a dead child, yet we do it day after day. Because if not us, then who?
Please check on each other or let someone on the Checkpoint Team know if you notice someone who is struggling. You can remain anonymous and all checkpoints are confidential. We are family and need to be there for one another.
October is Domestic Violence Awareness Month
Thank you to Women in Need for recognizing Domestic Violence Awareness Month and hosting their annual vigil and luncheon at the county courthouse. WIN is truly a great partner within our community and can help all victims of domestic violence. https://www.wintexas.org/
New & Upcoming Podcasts:
Counseling Resources
Rockwall PD would like to introduce the Texas Blue Chip program. The program consists of a single poker chip that can be used to obtain counseling services. The back of the chip contains a QR code that will bring you to a list of counselors to pick from. Simply present the blue chip at the time of service then hold onto it for another session or give it to a friend in need. You will find chips around the station such as in locker rooms and break rooms. Services are anonymous and free of charge.
Below is the link to utilize the All One Health program
Update - AllOne Health has re-credentialed the majority of counselors with F1RST. To see a provider with F1RST, you must call AllOne Health and ask for a F1RST provider. They will give you a code which you can then use to contact and schedule services with F1RST. Through AllOne Health F1RST is an option for all employees.
Therapy Scheduling for F1RST: 469.352.7491 or at the link below.
This is progress!
Cigna Health Care - your city's insurance benefits
You can also utilize counseling services through our city's insurance. It, however, is subject to our yearly deductible. If you log in and create an account, you can access your insurance benefits and obtain a list of counselors in your area.
ATO Counselor List - updated for 2025
Need a counselor who is competent and specializes in the field of first responders? ATO has done all the legwork with the below list of counselors. They will direct bill the ATO for their services, even when counseling officers outside of their organization. Please note, this is separate from the Deer Oaks/All One Health counseling program through the city. This option is only available for sworn personnel.
- Were you aware that we had a mental health leave policy for peace officers & dispatchers? It was instituted on January 26, 2024, according to state law. See city policy for full policy
Local Life Groups
Need family support? Both First Baptist Church & LakePointe have several groups, free of charge, that can help you and your family moving forward. From Re-Engage, Re-Gen, Divorce Care, Caregiver's Support and many others. Check out the below links to see what all they provide:
TMPA - LEGAL COVERAGE. MAKE SURE YOU ARE COVERED!
1-800-848-2088
Are you or someone you know in a crisis?
Is it a situation that can't wait until the morning? Try these resources:
COP line: 800-267-5463
Suicide & Crisis Lifeline: Call or text 988; veterans, press 1
First Responder Support Network 415-721-9789
BlueLine Support 855-964-2583
Cop2Cop 800-267-5463
Emergency Responder Text Line Text "BADGE" to 741741
The ATO also has an online store. All proceeds directly benefit the ATO
The ATO counseling bill in 2024 topped $276,000. If you have ever used their resources; anonymously and free of charge, please consider giving back in some way.
Discounts Available to you
1st Tix
Discounts on all types Give Something to Those Who Gave.
1st Tix provides tickets to events which reduce stress, strengthen family bonds, create positive memories, and encourage first responders to stay engaged with local communities and American life. We support the brave men and women who answer our emergency calls by honoring their service with positive family and life experiences.
1st Tix provides tickets to currently serving and retired law enforcement officers, firefighters, EMTs, nurses and 911 Dispatchers.
1st Tix secures tickets to sporting events, concerts, performing arts, educational and family activities across the nation. 1st responders sign up online. We verify their service. 1stTixers request tickets to events that interest them, then pay a small delivery fee to receive their free tickets.
of concerts, venues, etc.
ID Me
First Responder Discounts
Welcome to ID.me Shop, the ultimate destination for exclusive first responder discounts! We are honored to partner with brands that share our deep admiration for the courage and selflessness of first responders. By offering EMT, firefighter, and law enforcement discounts, our featured brands recognize the invaluable service provided by these dedicated individuals and express their gratitude through exclusive savings and cash back offers. Whether you're in need of comfortable apparel, outdoor and fitness gear, or something for your home, our extensive collection has you covered. Join ID.me's thriving community of first responders today and experience the appreciation and savings that come with it.
Staying Healthy
City wellness program
5k/10k/Marathon City Reimbursement Program
The costs for 5k's, 10k's and marathons are also reimbursed for anyone covered under the city insurance. This includes any children and/or a spouse. After the run is completed, simply send in your receipts to Wendy Young at wyoung@rockwall.com. It's a great incentive to stay fit and healthy!!







