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TECH TOK - BYTE 23 January 2026

TECH TOK -  BYTE 23 January 2026
TECH TOK - BYTE23 January 2026

Application Support & Training Team | BYTE 23 January 2026 Application Support & Training Team | BYTE 23 January 2026

Welcome Back!

We hope your break allowed you to recharge. Much like the brilliant lights of an aurora, the start of a new semester brings clarity, energy, and a fresh perspective to our campuses.


In Conroe ISD, we believe that All Means All. To support that vision, the Application Support & Training Team works quietly in the background to ensure your digital environment is seamless, stable, and ready for learning.

Think of us as the constellation connecting your technology needs.


The view ahead is as bright and limitless as the galaxy itself. Our team is standing by to ensure your technology experience is nothing short of stellar this year.


As we set our coordinates for a successful semester, tell us: what goals are on your radar for the new year?

βœ… What is your January Tech Resolution?

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Software News & Updates Software News & Updates

Eduphoria Eduphoria

🚧 Facilities & Events: Update for the 26-27 School Year 🚧

We want to inform you that at the end of the 2025–26 school year, this specific module will be decommissioned and will no longer be available.

As a district, we will not be implementing a replacement for the Facilities & Events module. If your campus wishes to pursue an alternative solution, any decisions or actions would need to be coordinated directly with your campus administration.

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Eduphoria Forms: Track Your Submission

When you submit a form in Eduphoria Formspace, you can easily see where your form is in the process.

  • On the right-hand side of any submitted form, under the History tab you can view the steps your form has already gone through.

  • The Remaining tab shows exactly who still needs to approve or complete the form.

This helps you know what workflow step your request is in currently.


New for Online Testing - TI Calculators!

● TI-84 Plus CE (graphing)

● TI-84 Plus (graphing)

● TI-30XS Multiview (scientific)

● TI-34 MultiView (scientific)

● TI-108 (four-function)


Assessment Creation & Naming Conventions

As new semester assessments are created, please remember to follow the Conroe ISD assessment naming convention.

  • All tests should begin with the school name abbreviation

This ensures assessments are easy to find, report on, and manage (and DON'T get deleted) across the district. Learn more information here: Aware Assessment Naming Guidelines

Canvas LMS Canvas LMS

Course Home Page & Student/Parent Experience

With the start of a new semester, please take a few minutes to review your course home page. This page is one of the first things students and parents/guardians see when accessing your course.

  • Make sure you upload a picture so families and students know who the teacher is.

  • Confirm that any buttons or links on your home page correctly point to content within your Modules, not outdated pages or files.

A clear, welcoming home page helps set expectations and makes it easier for both students and families to navigate your course from day one.


Course Organization & Content Management

January is also a great time to clean up or reorganize courses. Our Canvas knowledge base includes step-by-step instructions on how to:

  • Cross-list courses

  • Copy or transfer content from previous courses

If you’re teaching multiple sections or reusing materials from last semester, these tools can save you a lot of time and help keep your courses consistent.

New Canvas Portfolio Experience Announced!

Canvas has already introduced the upcoming Canvas Portfolio experience, released in November 2025. This new tool will make it easier for students to showcase their growth and will eventually replace both Canvas ePortfolio and Portfolium (Folio) by June 30, 2026. As you plan for Semester 2, be mindful of these future changes and consider reviewing any content in existing legacy portfolio tools. Users of the legacy tools will receive in-app reminders starting January 2026 and should export any existing content before the retirement date. Latest Canvas LMS Updates

Access Pearson

High Schools can now use the Pearson LockDown Browser in Canvas. Learn how to Set up Access Pearson in Canvas.

Incident IQ Incident IQ

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We are fully up and running with Incident IQ! To ensure you are getting the fastest support possible, please make sure you are using the correct checklists for your role.

These guides are designed to help you navigate the new system with ease.

  • Everyone: Explore our main help section here: Incident IQ Knowledge Base

  • Teachers: Get up and running smoothly with this guide: Teacher Checklist

  • Campus Technology Contacts: Review your specific setup and responsibilities: Campus Technology Contacts Checklist


For Department Employees

All department employees should now be submitting support requests directly through Incident IQ. Using the proper method ensures your request is routed to the right team immediately.

  • Submitting Tickets: Learn how to submit a ticket for an unclaimed room or asset: How to Submit a Ticket on an Asset

Edgenuity Edgenuity

✨ New Canvas Edgenuity Course Available! ✨


We’re excited to share that a dedicated Canvas course for Edgenuity is now live! πŸŽ‰ This course is your one-stop hub for everything Edgenuity, including:


πŸ“˜ Edgenuity Online Learning Procedure Manual

πŸ‘©β€πŸ« Teacher resources, trackers, and sheets

πŸŽ“ Student tools, resources, and sample certificates

πŸ“’ Important updates and announcements


Whether you’re new to Edgenuity or a seasoned pro, this course has something for you.


πŸ‘‰ Self-enroll today using the link below and make the most of the resources available to support teaching and learning in Edgenuity: https://conroeisd.instructure.com/enroll/6LYWCH

Proctorio LockDown Browser coming to Edgenuity in November.
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Student Device News Student Device News

Chromebooks Chromebooks

Tip of the Month: Make sure your Chromebooks are updated

Chromebooks should now be updated to ChromeOS 138.

Check out these great guides on how to check if your Chromebooks are updated to ChromeOS 138 and what to do if you have some that are not: How to Check the ChromeOS Version of a Chromebook?

How to Update a Chromebook

iPads iPads

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Tip of the Month: Make sure your iPads are updated

8th Gen and Above iPads should be updated to IOS 26.1 Most iPads should update automatically but some may not and for those you can manually update them. Check out these great guides to learn how:

  • How to Check the IOS Version of an iPad
  • How to Update an iPad

Check out these awesome Student Devices Tips and Tricks:

  • Chromebook Tips and Tricks
  • iPad Tips and Tricks

Help Desk Highlights Help Desk Highlights

Our Help Desk team monitors district-wide trends to better support you. Click the image below to explore the details and learn one important step you can take this month:

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Upcoming Virtual Training Upcoming Virtual Training

Student Device Chat | January 14 @ 1:30 PM to 2:30 PM

Presented by Shane Mitchell

Click Here to Join through Microsoft Teams


PW/MFA Resets | January 21 @ 1 PM to 1:30 PM

Presented by Jennifer Cox

Click Here to Join through Microsoft Teams


Knowledge Base: How to Navigate | January 8 @ 11AM to 11:30 AM

Presented by Amy Perry

Click Here to Join through Microsoft Teams


Help Desk Open Q&A | January 14 @ 1:00 PM to 1:30 PM

Presented by Hilda Flores

Click Here to Join through Microsoft Teams


Application Support: Open Office Hours! | January 21 @ 2 PM to 2:30 PM

Presented by Liz Ellison

Click Here to Join through Microsoft Teams

Connect With Our Team Connect With Our Team

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Yaddira Smalls

Technology Support Coordinator

ysmalls@conroeisd.net

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Shane Mitchell

Mobile Device System Admin

samitchell@conroeisd.net

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Elizabeth "Liz" Ellison

Application Support Specialist

eellison@conroeisd.net

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Hilda Flores

Help Desk Support

help@conroeisd.net

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Jennifer Cox

Help Desk Support

help@conroeisd.net

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Amy Perry

Help Desk Support

help@conroeisd.net

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Reanna Crain

Student Device Technician

rcrain@conroeisd.net

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Jose Cabello

Student Device Technician

jcabello@conroeisd.net

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Travis Luchak

Student Device Technician

tluchak@conroeisd.net

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Our Mission

The Training and Support Team collaborates with end users to adapt in an ever-changing technology environment. Providing support and information, we empower effortless use of devices, applications, and software. In keeping with the District’s vision, we strive to foster learning by serving the Conroe ISD community with knowledge, patience, and kindness.

Staff Resources Staff Resources

Need Answers? Start Here First.

Search CISD Knowledge Base
Find guides, FAQs, and how-to's.
Check CISD System Status
Is Canvas down or is Outlook having problems? Check here first.
LearnPlatform CISD Library
Use LearnPlatform to verify if a software is safe and approved for use. View current statuses (Approved, In Review, or Not Approved) or submit a request to get a new educational tool reviewed by the district.
Submit a Ticket in Incident IQ
Report a broken device or issue with an application.

Other District Newsletters & Archives Other District Newsletters & Archives

App Support & Training: Newsletter Archive
Instructional Technology Newsletter
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