What Needs to be Returned?
All students will return their rented HSE iPad and cases (Standard Cover or Keyboard Cover).
What About Charging Bricks and Cords?
Rented cords and bricks will not be collected. If you are a new renter, you are welcome to keep the rented cord and brick that were issued to you. You may use the one initially provided to you or you may provide your own.
What Do I Need to do to Prepare the IPAD for Return?
Do not reset the device. Devices must show student identification information when returned for security purposes.
We are changing how we issue iPads this fall. Instead of wiping iPads to give to new students the next school year, we will be boxing all undamaged iPads as is and returning them to the same student in the fall. Considering this information, please take the following steps to ensure your student’s iPad is ready to use this fall.
- Students should wipe down/clean their iPads prior to returning them. Please remove stickers and clean off any food/debris from the case.
- Students should charge their iPads to at least 50% before turning them in.
- Students must remove their passcodes before collection.
- Take a picture of your student’s iPad. Please take a date/time stamped picture of your student’s iPad while the screen is on with the student’s login information visible. This will ensure that your student receives their iPad in the same condition that it was returned in.
- DO NOT erase/reset iPads. Your student will receive their iPad this fall, so iPads should not be erased.
REMOVE ANY RESTRICTIONS ON THE DEVICE
- Open settings.
- Tap screen time.
- Tap turn off screen time.
- Enter screen time password if prompted.
- Tap turn off screen time.
REMOVE THE PASSCODE
- Open settings.
- Tap touch ID & passcode.
- Enter passcode.
- Tap turn off passcode.
- Reenter passcode
- Tap turn off.
RETURN THE DEVICE
- Bring the device to school.
- Return the device to the Building Technology Specialist.
- Receive the *return receipt indicating obvious damaged or undamaged status.
*Further detailed inspections will occur post return and charges may be applied if damage is discovered.
What if my IPAD is Damaged? What are the Fees?
Upon collection, the iPad and case/keyboard will be quarantined for two weeks. A thorough inspection will later assess the working condition of the iPad and case/keyboard and images will be taken to document such damage. Any damage to the iPad and/or case/keyboard will result in fees being assessed to the student’s account. Following an inspection, the iPad will be erased of all content and stored for the summer.
Sample fees that could be applied to the student’s account:
- Missing loaner brick that cannot be reissued $19
- Missing loaner cord/damaged loaner cord that cannot be reissued $19
- Missing/damaged iPad clear, plastic screen protector $10.00
- Missing non-keyboard cover/damaged non-keyboard case that cannot be reissued $35.00
- Missing keyboard cover/damaged keyboard case that cannot be reissued $99.95
- Cracked, severely scratched screen, broken headphone jack or video cable, etc. $85
- Water damage or other damage to device beyond repair rendering unusable $294
- Full replacement price/missing or unreturned iPad $294
