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New Bobcat Family Guide

Step by Step Guide to get started at TVAH

New BobcatFamily GuideStep by Step Guide to get started at TVAH

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Welcome to Texas Virtual Academy at Hallsville!

We are so excited that you are starting school with us!


This newsletter is a step by step guide to getting set up and ready to start school with us.

You will also find answers to frequently asked questions & a contact list.

Please read this thoroughly and bookmark it so you can re-read it when needed.


In this newsletter:


  • Important Dates
  • Important school documents
  • First day of school resources
  • Step by Step instructions to creating school accounts
  • Laptop request
  • Frequently Asked Questions

Important Dates Important Dates

📌All meeting dates, times, and links to join virtually are listed here:


Learning Coaches only need to attend 1 Orientation session. We will review how to create accounts & log in for your student's first day & a brief overview of how students can attend their first class.


Orientation:

  • October 1st at 5:00pm https://event.on24.com/wcc/r/5515681/5C0F1DC341A4A03C071F7F7DE1BDD0DC
  • Unable to join? You can register to automatically get the recording in your email
  • You can also find other upcoming campus meetings and recordings here: https://localendar.com/public/TVAHBobcats
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More Meeting Opportunities to learn our online school.pdf
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Important School Dcuments Important School Dcuments

About TVAH

Opened: August 2018
Mascot: Bobcat

Colors: Purple, White, Black
Campus: Elementary (3-5), Middle (6-8), High School (9-12)
TVAH operates in the Central Standard Time zone.
Classes begin as early as 8:00am CST daily.

Learning Coach Orientation Slides
Join a Learning Coach Orientation meeting or find the recordings here
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TVAH Calendar 2026-2027.pdf
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TVAH Student Handbook 2026-2027.pdf
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TVAH Code of Conduct 2026-2027.pdf
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TVAH Course Catalog 2026-2027.pdf
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School Supplies

Your student will be mailed course specific supplies and materials.
TVAH does not provide more common supplies like notebook paper, pencils...etc. Please use the list linked below as a recommendation for your student.

School Supply List

Family Ambassadors

Meet Your Family Ambassadors!

Starting at a new school, or even a new school year, can come with lots of questions. That's where your Family Ambassadors come in!

Family Ambassadors are TVAH Staff members & are here to help you feel connected, informed, and supported throughout the school year. Whether you're looking for tips to get started, have questions about school events, want to learn more about our programs, or simply want to connect with other TVAH families, we're here for you.

We love welcoming new families, sharing helpful resources, celebrating achievements, and helping you feel like part of the Bobcat community. No question is too small, we're happy to point you in the right direction or help you find the answers you need.

We encourage you to reach out to your Family Ambassador from the contact list below or find them in your Online School Inbox feature under the course titled ORN or Online Learning. We can't wait to connect with your family and help make this your best school year yet!

Together, we're building a strong, connected Bobcat community, one family at a time! 🐾

Family Ambassador Contact List

Step by Step Instructions Step by Step Instructions

  1. Create Learning Coach Account
  2. Create Student Account
  3. You need a laptop & Internet

You must create two accounts:

  1. First your Learning Coach account (the adult at home helping the student, not provided by the school)
  2. 🚩Then student(s) account. 👈👈👈This is the account that attendance will be taken with!

Immediately save both accounts login information some where safe and easy to remember.

Instructions are below:

#1 Set up your Learning Coach Account #1 Set up your Learning Coach Account

Call 855-488-0444 for Registration ID Support Call 855-488-0444 for Registration ID Support

You will need your Registration ID issued to you by Stride K12 via the email.

You will have received the email from Registration@k12.com with a "Registration ID". Please check your junk folder for this email as well.

🚩Cannot find the email? Request your registration ID from the online school

  1. Go to learn0.k12.com
  2. Click Need help logging in
  3. Choose Request Registration ID
Account Creation Instructions
Request registration ID
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#2 Set up your Student's Account #2 Set up your Student's Account

Account Creation Instructions - Continued
Created a LC account and forgot to set up the student account? Click Here

The Online School Website

learn0.k12.com


Click here to practice logging in

Oops, when my student logs in they appear as me - the Learning Coach

  • If your student is logging in with their username and password but their name appears as you, the LC Please contact your registrar for support in changing names: https://secure.smore.com/achrb-registrars

Change your time zone

  • The timezone may not be your current time zone
  • Click the link below for details on updating your time zone
How to change Time zone Guide

Set up both accounts - What's next? Set up both accounts - What's next?

Welcome Page & How to use the OLS (online school)

You will be brought to a welcome page with resources on learning about our online school while you wait for your student's first day. Click the link below to access and watch the video for more.

  • When will my student's courses & schedule be available? This is available on a student's very first day.
  • I have questions about my student's course selections. You can conact your student's counselor with the link below.
  • How do we get to the online school from our Welcome Page? You can click the "OLS" button - it may appear on the right side of the page or the left side of the page
Welcome.K12.com
Welcome.K12.COM will be your landing page with more resources and instructions
Find your student's Counselor here
Videos for the Online School
Elementary Guide to the Online School
Middle School Guide to the Online School
High School Guide to the Online School

New OLS Overview

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How do I monitor my student's progress & gradebooks?

  • You can use your Learning Coach account to monitor your student by using learn0.k12.com to login
  • Attendance is taken automatically by the Online School System and does not need to be entered by the Learning Coach. At this time. LCs are unable to see attendance in the online school.
  • Click the links below for more details.
How to monitor your student's progress
Attendance Information
How to video for downloading the app

Error message or "I don't see anything"?

You may be recieving a red box error message when accessing the online school before your student's first day. Do not stress, this is because a student's schedule and courses will appear on their first day.

  • Click the link below for information on the error messages
  • We also have a Tech Support guide below
"I don't see anything" or error message? Click here
Tech Support Guide
Learn how to keep your laptop safe & running smoothly
More Troubleshooting tips

Schedule & Attending Class Schedule & Attending Class

How do we know what to do on their first day?

  • You will have a welcome email from your Family Ambassador that will tell you what time to attend class on your first day & how to find the first class
How to access class connects on your first day - video
More tips on how to use the online school before your first day

Where are our materials & laptop?

  • Student's do not need their physical materials on their first day or during their first week. Materials typically arrive close to their first day or within their first week. If your materials have not arrived by the end of your student's first week, please contact your Family Ambassador.
  • You can click the link below to learn how to find your materials shipping information & what items will be in your shipment
  • Laptops are not automatically provided. Please continue to step #3 to learn more about laptops and internet.
How to find your shipped materials

How do I access or download O365 for Microsoft & Emails?

School issued laptops should already have 0365 available.
Student's can access their school email directly from the online school

  • Once logged in - the left hand blue menu will have an icon that says "Inbox" and here you will find emails and a place to send emails from
  • Click the link below for details

Career & Technical Education (CTE) Courses

Students enrolled in 2+ CTE courses need a school issued laptop. Please continue to step 3 and read about our laptops.

How to access School Email from the Online School
Errors when trying to access school email? Click here
Do not have a school issued computer and need O365 for school work? Click here

#3 Laptop & Internet #3 Laptop & Internet

TVAH students do not automatically receive a laptop or internet from the school. Laptops must be provided by the Learning Coach or applied for via our request below. Internet is not provided but we do have resources below if you are searching for an internet provider.

🔸Laptops are approved based on economic need.

  • TVAH Laptop Requests are processed within 24-48 hours of being submitted.
  • You will recieve an email to notify you if you are denied or approved
  • Laptop requests made in August or September may take longer due to heavy influx of requests at the beginning of the year.
  • If your student has been confirmed as receiving services from Special Education, your student will automatically qualify for a computer and this will be shipped automatically.


🔸To apply for a laptop with TVAH - click the button below after reading the notes

  • Fill out 1 request per student enrolled with TVAH
  • Use the Monthly income when prompted
  • 📌Student's are expected to have a back up plan even if waiting on a laptop to ship
    • Be prepared with a back up device


What about Using Mobile Devices with the Online School?

Unfortunately, mobile devices such as tablets, iPads, & phones, cannot be used as a primary device for accessing the Online School because they do not support all the necessary software products. They are not to be used as primary devices for daily attendance and should only be used for temporary & short term situations.

Laptop Request Form

I recieved my email from TVAH about my laptop I recieved my email from TVAH about my laptop

Approved for Laptop - Laptop has Shipped

  • 🚩Someone must be home to accept the laptop to the shipping address you provided.
  • 🚩Use the tracking number provided daily in order to be sure you have someone 18 years old or older at home when it arrives to provide a signature.
  • Laptops will not be left without a signature and are subject to be returned to sender if repeated attempts have no one home to provide a signature.
  • Laptop was returned to sender? Contact your family ambassador for support


Check that your laptop or desktop has:

  • A webcam
  • A microphone
  • Working speakers
  • Working mouse
  • Working keyboard


If you qualified for a laptop, a printer will also be approved and shipped.

  • Printer will come with 1 black ink cartridge and no paper.
  • Printer paper and extra ink will be purchased by the Learning Coaches
  • Printers are not required to start school


I was denied a laptop after filling out the TVAH Laptop Request form


  • Contact your Family Ambassador from the contact list in our Important Documents listed above

Internet & Browser

  • School issued laptops should come with the recommended browsers for the online school experience.
  • Internet is required and not provided by the school. Need affordable internet? For more information and to check if you qualify go to https://www.fcc.gov/lifeline-consumers
  • A second option for affordable internet: https://www.everyoneon.org/

Back-Up device & internet plan:

🚩All students need to have a back-up device & internet plan in case of device or internet issues. Be prepared with a plan for a back up device and back up internet options. Example: If it is safe to do so, travel to a neighbor or family member's house when needed for internet and/or electricity.

  • If it is safe for you to travel, try this to access internet: Texas Free Wifi Map

More Online School Information you will need to be successful this year More Online School Information you will need to be successful this year

Student's need to log in on their first day by 8:00am CST

Click here to login.
*Students must log in with their login info (NOT their learning coach's) to receive credit for attendance.*

Buttons below will walk you through the online school and online classroom.

First day resources
Learn about the Online Classroom to be ready for the first class
Learn how Student's can check their grades

Find your Student's Number (aka Student ID) & Save it Find your Student's Number (aka Student ID) & Save it

Student Numbers will be used frequently during your student's learning.
Both students & Learning Coaches should include their Student Number when communicating with school staff.

Providing your Student Number in your email, voicemail, or text message will assist staff in responding promptly and accurately, helping to avoid additional emails requesting this information and ensuring you receive the support you need more efficiently.


Students can find their ID number by logging into the OLS > Resources > My Account.

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Family Income Form Family Income Form

The family income form may appear in your email as "Docusign" document.

FIF Resource Flyer

FIF Resource Flyer

Check out this Real Estate Flyer designed by Eryn Harris.

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Click the Flyer above for:

  • Why FIF is important and what it funds at our schools:


  • Step by step screen recording which walks families through filling out the form in Docusign from start to finish.


  • Common questions and problems when filling out forms.

Join our LC Community! Join our LC Community!

https://community.k12.com

The LC Community is a private social media platform with current Learning Coaches, both new and returning.

  • New LCs benefit from access to veteran LCs knowledge and support
  • All LCs benefit from having Family Ambassadors in the community for school staff support
  • All LCs benefit from access to a map to find local friends and to join our local groups
Simply log in with your LC Account you created in Step #1!
Log in to our LC Community today!

Frequently Asked Questions Frequently Asked Questions

Q: I need to send in Special Programs documents:

A: tvahspedrecords@tvahallsville.org


Q: What is Texas Career Prep on the course selection survey?

A. Our students in High School have to opportunity to enter the Stride Career Prep Program. For all the details and what could be available for your student, please see our website https://txcareerandcollegeprep.org/

At Texas Career and College Prep, our #1 focus is to prepare you for your next step, whether it's enrollment, employment, or enlistment! We're here for you!

Other Frequently Asked Questions
TVAH Counseling Website
Overview of Attendance
Registrar Team
For forms for requests of report cards, verification of enrollment requests, and change of address requests. You can also email TVAHinfo@tvahallsville.org
School Announcements
Frequently asked for links

Contact Us Contact Us

TVAH Social Media! TVAH Social Media!

Follow us on your preferred social media! Updates & Announcements will be posted here throughout the year!

Join us in the LC Community
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TVAH Facebook

https://www.facebook.com/TexasVirtualAcademyatHallsville

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TVAH Instagram

https://www.instagram.com/tvahallsville/

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TVAH TikTok

https://www.tiktok.com/@tvahallsville

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TVAH YouTube

https://www.youtube.com/@tvahallsville

TVAH Counseling Website
Contact your Family Ambassador
Campus Principals
TVAH
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