OVCA's Online Public School Guide

🛠️ Set Up Your Accounts in a Snap

Within 48 hours of your student being enrolled, the Learning Coach will receive an email from registration@k12.com titled: “Welcome! Access Important School Account Info Here!”

📬 Can’t find it? Check your spam or junk folder!

Once your Learning Coach account is set up, you’ll be able to create your student’s account too.

Learn more: How to Set Up Your Learning Coach & Student Account

📦 Track Your Materials Like a Pro

Whether you start in August, January, or anywhere in between—you can easily track your student’s materials.

Just log in to your Learning Coach K12 School (OLS) account and go to the Resources tab. There, you’ll find:

• Course Shipments
• Hardware Shipments

These buttons show what’s coming, what’s on the way, and what has already arrived.

Learn more: How To Track Your Course Materials and Hardware Shipments

Local OVCA TIP: Sign up for the FREE UPS My Choice to manage your deliveries.

✅ Getting Started

Learn the basics and customize your K12 School experience.

• K12 School (OLS) Student FAQs
• Update Your Time Zone Settings
• How to Set Up Notifications

📞Upon enrollment, you will be assigned to an OVCA staff member that lives relatively close to you. They will be your Community Family Advisor (CFA). They will be making a concentrated effort to reach you by phone, email or text within the first 10 days after you have enrolled with OVCA. Please reply to any of their communications promptly. They will provide you with much needed assistance and guidance in getting set up for success this school year. If they do not know the answer to your questions, they will do their best to find the best staff member to assist you.

Your CFA will also be communicating with you soon regarding upcoming in-person and virtual events and outings!

🤝 Learning Coach Support

Learning Coaches play an important role in student success. These resources can help you navigate the school year with confidence.

• Role of the Learning Coach
• How to Support Your Student
• Local OVCA LC Note: Our Learning Coaches here at OVCA are NOT required to track attendance. We do that for you here at OVCA. 👍

📧 School Email & Communication

Stay connected with your CFAs and teachers! Communication is absolutely vital to student success at a virtual online public school. We primarily use email to communicate with you. However, we also call and text as well. If you need to update your email or phone number, please let your CFA know as soon as possible.

• How Do I Find My Student's School Email?
• How Do I Contact My Teacher?

🧭 Student Navigation

Explore the tools and features that help students succeed in the K12 School (OLS).

K12 Launch Pad and K12 School

• K12 Launch Pad Help Article
• Course Navigation
• Navigate Course Modules
• How to Access Class Connect Sessions
• Where to View Announcements
• View Your Grades
• How to Take a Quiz

K5 Dashboard

• K5 Dashboard Help Article
• Let's Explore the K5 Dashboard!

📚 Courses

Need help finding your courses? Start here.

• Where Are My Courses?
• Unpublished Courses

🧑🏻‍🎓Student ID Number

Not sure where to find your student’s ID number? This article shows you how to locate it, whether you’re a Legal Guardian using the Enrollment Portal or a student or Learning Coach using your K12 School (OLS) account. You and your student will use this ID throughout the year.

Find Your Student ID Number

Once your enrollment is approved, you will begin receiving communications directly from OVCA regarding your first few days/weeks of school.

"Welcome Week"

The week prior to your official school start date, your student is in their "Welcome Week". This is when your assigned CFA will be communicating with you and assessing any needs you may have.

"Start Date & Orientation Week"

You have been communicated your official school start date with OVCA. This "start date" is your first day of school with OVCA. You will typically be assigned an Orientation Class to attend LIVE. Watch for this on your Launch Pad. You will see your Class Connect (CCs) sessions in 3 different spots, highlighted in green in the image below.

In addition to your Orientation class, you will also be assigned to complete your beginning of the year assessments. Your teacher will send you information regarding those assessments. Your typical daily course work will not usually begin until both your Orientation Class and your Assessments have been completed. Reach out to your teacher or your CFA for any assistance in completing these requirements.

NOTE: High school specifics for your first week will be very different from Elementary grade levels specifics. Pay close attention to what your teacher outlines for you in your Orientation session.

Save these resources to provide you with assistance throughout the school year.

1. k12 Customer Support Website - updated and more user friendly: https://www.help.k12.com/s/

2. Join LIVE Family Zoom Rooms for assistance: Live Family Support Zoom Room

3. Frequently Asked Questions: Student & Learning Coach FAQs: Answers to Common Questions

4. Join the Learning Coach Community: Learning Coach Community

5. Download the Canvas Mobile App: Canvas Mobile App

6. Accessing the OVCA k12 Zone: What is the K12 Zone?

Thank you for joining the OVCA Bison Family for SY 26-27 Our school wide theme this year ties into the 100th anniversary of Route 66. OVCA's theme is "Paving New Roads, Innovation Starts Here!" We are thrilled to be on this education journey with you and your students.