Ordering Information

One of the many perks of ordering through Amazon PunchOut is that families can check their order status and shipping details! This is currently the only ordering platform that provides families with direct access to this information.

Please log in to their students' Heartland email accounts to check the status and tracking information of your Amazon PunchOut orders.

A few helpful things to keep in mind:

• Some items requested through PunchOut are fulfilled by Amazon third-party sellers, so they may not have Prime shipping.

• It is very common for items from the same order to ship separately and arrive on different dates.

• Families can use their student email account to review the order status and tracking details before reaching out about a shipment.

Thank you for looking into your own shipping details first. This is a great resource available to you and can help answer many shipping questions quickly!

• Consumable vs. Non-Consumable: Please take the extra time to review these selections and help train your families on the difference. If an order contains both consumable and non-consumable items, the selection should be based on the individual item, not applied to the entire order.

• Item Names: The item name field should always be clean, clear, and descriptive. Please do not submit a link or a general description as the item name. We need enough detail to clearly identify what is being requested.

• Taxes & Shipping: Please kindly remind families that the amount shown when they submit their request may not always reflect the final cost. Many orders have additional taxes and/or shipping charges, and the actual total will be updated by our team when the order is processed.

• Login Credentials: There may be situations where we need a family to provide their existing login credentials in order to purchase the item or access the necessary account. If a family is uncomfortable sharing their regular password, please encourage them to create a temporary or general password that they can change after the purchase has been completed.

• Let’s Celebrate! Ordering is processing same week turnaround time!

All requests must now be submitted by the 15th of the month prior to the month of the service (For April 2027, all remaining services for the 26/27 school year are due by April 9th).

• We are not processing transfers from CTT or Instructional Funds. All orders must be placed according to the specific budget allocated to each account. Please be sure to double-check the budget details before approving any orders.

• Service orders should be requested and approved based on our service calendar. When orders are submitted too early, families do not see the most accurate vendor offerings, which can cause issues. Late orders will not be accepted.

• Most items in the Procurify Catalog come with a pre-selected "item category". If this category is pre-selected, it should not be updated or changed.

• For Heartland-led field trips, families can use Instructional Funds to purchase one chaperone ticket per family, in addition to student tickets. However, if a family organizes an educational trip on their own, Instructional Funds can only be used for student tickets.

When you enter "field trip" instead of the name of the field trip, it makes it difficult for the teacher hosting the field trip to approve orders.

To streamline our purchasing and maintain consistency, we encourage all families to use vendors listed on our preferred vendor list in Procurify. This allows us to evaluate the vendor's ability to deliver approved products in a timely manner and comply with our purchasing guidelines. If the vendor is not on the list, the order will be denied.

The family or HST can fill out our Request for Vendor Addition Form. This form helps us evaluate and potentially add new vendors to Procurify. ** PLEASE NOTE: This form is for product vendors.

• We are pleased to announce that Lakeshore Learning has been added as a new PunchOut vendor to Procurify. This addition offers a great opportunity to access a wide range of educational resources and materials.

• Please Note: All existing ordering guidelines still apply when requesting and approving purchases from Lakeshore Learning. This means that items such as decor and furniture are not eligible for purchase through this vendor. Please be sure to select Punchout: (+ Supplier Portal) as the item category!

• Amazon punch out is available for instructional funds AND CTT fund for the 26.27 school year.
• Books are an approved use of CTT
• Homeschool Spanish Academy has been approved as a 1:1 tutor.

Thank you for using our amazing Heartland vendors. As we work to build healthy relationships with vendors here are a few things to keep in mind:

• Heartland teachers do not benefit from commission or any other payment or gifts from a vendor.

• Heartland teachers do not teach lessons, create curriculum, or guide vendors for their private businesses.

• We never provide information to a vendor.

• 1st step is to complete the Returns Survey

• Remember: Returns CANNOT be accepted if the returns process has not been followed.

Thank you for your support!

Melissa Bryson & her team have office hour every Monday @ 3:00 PM

https://heartlandcharterschool.zoom.us/j/6578433627#success

Amazon Punchout is Live!

• Please see THIS DOCUMENT about how to use Amazon PunchOut.
• Amazon PunchOUT Video
  

All service requests must be submitted by the dates listed on the Service Request Calendar or they will NOT be approved.

Forms and Waivers

Universal Options Flyer

Amazon PunchOUT Video

Vendor Reminders

Ordering w/ Procurify

Ordering Guidelines