Burro Basics 2026-2027

joyce.claassen@mnps.org

• Bring your laptop to school Charged and ready everyday
• Leave your laptop plugged in, on the WIFI, with screen up at night so all updates will be pushed through
• If it says "UPDATES PAUSED" that's okay, it means you have all the updates it needs
• Laptops needed to be charged to at least 45% before updates can happen.
• Restart your laptop 1st thing in the morning.
• You must be on School WIFI, not the guest, and not your hot spot.
• Bring your power cord, just in case you need it.

As of 8/30/2026, all students have had the opportunity to come to the library to get their student laptop. If students still have not picked up their laptops, we will have Monday 8/31 as a focus day to get all students with a laptop.

• Students will use their email to login on the Windows 11 Laptops. That is their username + @mnpsk12.org
• If students have their old laptops from last year or have a laptop that doesn't show Windows 11 Start up screen (like in image), they will turn in at the library. Return in the BOOK BIN. This is a new procedure to return all old or found devices so we can check them in and clear them from your account.
• If students have any technical issues, there will be Tech Help first thing in the morning from the library or you will turn device into your teacher where the teacher will submit a ticket to get help.

Student Tech Troubleshooting

Software Center OR Company Portal – to download software

Schoology Error: Settings, Privacy, Search, Servies, Clear Browsing Data, Clear Browsing Data Now – Choose What to Clear, leave items & Click “Close Browser”

GoGuardian / Wifi Problems: After logging in it will either say, “Hurray” or “Oh Snap”. Hurray means the laptop has been updated to the current version of GoGuardian and the internet connection should work. If the students get the “Oh Snap” screen, there won’t be internet, but there should be 3 small icons in the lower section of the screen. On of those icons should have a red dot (normally the middle one). Click on the red dot and it should complete the install. Have the student check to make sure they can see the internet applications that are needed, and then have the student restart. Everything should work normally after the restart.

“Connection Isn’t Private” Issue: Go to Software Center, Search for SecURLy Certificate and Install it.

Sowntogrow.com – Student’s log in with ClassLink. Go to sowntogrow.com, click Sign up in the top right, select I am a Student, Sign in with ClassLink using your school email and password, You should see your check-in or pre-survey to get started

Helpful guide when websites aren't working or loading.

To access school WIFI on personal devices, please use the

"school.mnpsk12" WIFI

Just your username (not the full email)

and your current password.

Helpful tips:

• If it is not working, you may need a teacher to reset your password.
  
• Sometimes you will need to forget connection, before it will work with a new password
• Android users will need to select "PEAP" as well as "Do not check" for certificates

DO NOT USE GUEST WIFI

Need Test Nav? Need Lockdown Browser?

Here is how you can add software to your student computer that is approved by MNPS.

1. Bottom Left-Hand corner of student laptop search "Software" and then select "Software Center"
2. From Software Center, double click the software you need to add.
3. Press Install.
4. Make sure you are on the WIFI the whole time you are.
5. Some software may require a restart before it works.

When you are locked out of your email and need a password reset, you can request this help from any teacher, academy office, or the library staff. Email joyce.claassen@mnps.org for more help.

Learn how to access your school email, Microsoft Word, PowerPoint, Excel, & other Microsoft products through the use of your School Office 365 Account.

Directions Here

Direct Link is found in your Classlink

It will automatically log you in.

Using a "Google" searched link to Schoology will not always allow you access to the correct Schoology Portal.

To access using your APP on a phone, you would login using SSO (Single Sign On) and using your Office 365 credentials Student email & password. Directions pictured below.

Link is found on www.burrolibrary.com

Use your MNPS Login credentials to access your account

Just your username (do not add @mnpsk12.org)

and your current password

Easiest access is through Classlink

Access through APP, Select Campus Student, Search district using Nashville, TN, Then login with username (no email) & password

School Code is xypfws if needed online

Direct Infinite Campus Link Here

Most Databases are found on www.burrolibrary.com

Most of them work automatically at school. If not you will either use your Limitless Libraries account or Hillsboro for both the username and password.

The website has changed this year and it is amazing.

Remember, your student ID is your Library Card and your PIN # is your birthday. If your birthday is September 8th then your PIN is 0908. Students can reset their PIN and their PIN instructions will be sent to their MNPS email.

For Staff it is your Employee ID. PIN then you will RESET PIN and it will send PIN instructions to your MNPS email.

www.limitlesslibraries.org

Beanstack is a platform used by libraries and schools across the country to encourage and support independent reading. MNPS schools has provided this valuable tool for students K-12. Beanstack can be found on Classlink! At Hillsboro, we will be building multiple options for incentives with students reading & logging minutes in Beanstack. Email librarian for more help! Link to Beanstack is below.

Hillsboro High IB World School Librarian

Here to Help!

Email: joyce.claassen@mnps.org
Website: www.burrolibrary.com
Location: 3812 Hillsboro Pike, Nashville, TN, United States
Phone: 615-298-8400
Facebook: https://www.facebook.com/hillsborohighschoollibrary/posts/