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Student TechBytes

October 31, 2023

Student TechBytes October 31, 2023

Check out a Bat Cave! Check out a Bat Cave!

Bracken Bat Cave Viewing Area powered by EXPLORE.org

Paper Tutoring Paper Tutoring

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Did you know that all PUSD students in grades 3-12 have access to live (not AI ) tutors 24/7? Tutoring is provided in English, Spanish, Mandarin, and French and covers over 200 topics.


Ready to get started? Watch the videos below and check out their YouTube channel for more helpful videos.

Using the Paper App Using the Paper App

The Paper App

Getting Started with Paper Getting Started with Paper

Getting Started with Paper

More Resources More Resources

Paper for Parents & Guardians
How students & families get help at home
Cómo utilizar Paper

ITS Updates & Information ITS Updates & Information

Chromebooks Chromebooks

Locked Student Chromebooks

We are currently in the process of retrieving lost chromebooks. If your chromebook gets locked, please see your Librarian or Office Manager to get the device unlocked and/or submit a ticket with the device's service tag.

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Chromebook Operating System Updates

Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.

Lost, Stolen, and Damaged Devices

A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.


Once a device has been reported lost or stolen, it will be locked and unusable.

How to Check Destiny How to Check Destiny

Did you know you can see what devices, textbooks, and library books are checked out to you? Check out the video below to see how.

How to: Check Destiny (Student)

Caregiver How-Tos Caregiver How-Tos

  • Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
  • Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Aeries Videos
Become a Parent/Guardian Observer in Canvas

Curbside Tech Support Curbside Tech Support

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In Person Tech Support

Our Curbside/In Person Tech Support has moved to the Ed Center and is now by appointment only, we cannot accept walk-ins. Without an appointment, we cannot guarantee we will have resources available to provide support.


To book an appointment for device check ins, check outs, and general tech support, please submit a Help Desk ticket and then someone will reach out to you to set up an appointment. Appointments must be created at least 24 hours ahead of time, same day appointments will not be available.

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EdTech - Innovative Technology Services

Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699

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