CCS Infinite Campus Parent Portal

At Ridgeview, our primary objective is to ensure every single family in our school has an active account for the Infinite Campus Parent Portal and promptly completes the annual update. The rationale behind this goal is straightforward: it significantly improves our communication channels. By maintaining your address, phone number, email, and other pertinent information current, you help to ensure you receive timely updates and notifications.

• Classroom information from the teachers
• School related informational phone calls from Principal James
• Newsletters such as this one and others (e.g., THE VIEW, Math Matters at Ridgeview)
• Emergency event messages

Please help us reach our goal!

1. Download the Infinite Campus PARENT app to your phone. (The STUDENT app is one your student will download when they are older and in middle or high school.)
2. Type 'Columbus' when it asks for the district then select Columbus City Schools (CCS) and Ohio
3. You are either a NEW USER or an EXISTING USER

If you are a new user you will need to have your activation key to continue. If you do not have the activation activation key you received upon enrollment, send an email and including the legal guardian’s/parent’s picture ID and the full legal name and birthdate of student to:

parentportalaccess@columbus.k12.oh.us

- Go to the figure of a person at the top right of the screen

- Select 'Language'

- Choose from eight different languages in which you may view the Parent Portal

- Go to the three lines at the top left of the screen

- Select 'More'

- Select "Annual Update'

- Click or touch to start the update

It will take approximately 20 minutes to complete the update for each child you have attending in the district. If you have more than one child attending school, please be sure to do the update for each one of them.

- Go to the menu (3 bars/horizontal lines at the top left hand corner)

- Click 'Grades'

- If you don't know what a grade means, click on the arrow to the right of the grade

- Click on the 'i' to the right of the grade

- An explanation should appear the describes what each grade means

- Go to the menu (3 bars/horizontal lines at the top left hand corner)

- Click 'Attendance'

- Check each quarter and review 'unexcused absences' in red

- Look at the date of the absence or tardy (not the number of absences as it refers to the number of classes missed, not the number of days, i.e., reading class, math class, gym class, etc.)

- If an 'unexcused absence' or 'tardy' is due to an illness, doctor's appointment, religious holiday, or family funeral, please let the office know so it may be reviewed and possibly changed to an 'excused absence'

- Go to the menu (3 bars/horizontal lines at the tope left hand corner)

- Click on 'More'

- Scroll down to 'Annual Update'

- Follow the instructions

- Many families will upload a utility bill or signed lease with the guardian's name on it and new address (there are also other forms of documentation CCS will accept as well)

- If a guardian's name is not on the documentation, please refer to the Verification of Residency form below that will need to be completed and uploaded in the Annual Update in order for your address to be changed

- Take a picture of your ID

- Email it to: parentportalaccess@columbus.k12.oh.us

- Make sure to include your student's name.

ESL Dept.: 614-365-8802

• For Spanish Press #1
• For Somali Press #2
• For Nepali Press #3
• For Arabic Press #4
• For French Press #5
• For Swahili Press #6
• For English Press #8

- Only those listed as 'guardians' upon enrollment at CCS may have access to the Parent Portal

- There are separate activation keys/codes for each guardian or parent so each guardian or parent can set up their own individual username and password

- If there is a desire to remove a parent or caregiver that is listed as 'guardian,' you will need to contact CCS Central Enrollment at (614) 365-4011.

Contact Debora Myles

Family Ambassador at Ridgeview Middle School

Email: dmyles@columbus.k12.oh.us
Phone: 614.365.5506