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Student TechBytes

February 6, 2024

Student TechBytesFebruary 6, 2024

How to Detect Phishing Scams How to Detect Phishing Scams

Phishing - Cyber Safety Series

Beware of Phishing Scams

Phishing is a type of online scam where criminals impersonate legitimate organizations via email, text message, advertisement or other means in order to steal sensitive information.


A Phishing scam was sent to students in the last week offering them paid internships. Please DO NOT click on the link in the email and delete it immediately if it is still in your Inbox.


Please remember:

  • District personnel will never ask for your account passwords and you should never share this information with anyone else.
  • Always check the email address or phone number associated with the sender
  • Mind any warnings coming from the mail system
  • When in doubt, check with the person who supposedly sent the email or text before you send personal information, money etc.
Student Email Phishing Scam

ITS Updates & Information ITS Updates & Information

PUSD Help Desk PUSD Help Desk

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As a reminder, when there are issues at your site, the best way to get help quickly is through a Help Desk call (626-396-3699) or ticket (gopusd.com/helpdesk). Not following this process can result in a delay in resolving your issue.


Common Issues to contact the Help Desk for include:

  • Application or Account issue with
    • Aeries
    • Canvas
    • Clever
  • Chromebook issue

Chromebook Reference Information Chromebook Reference Information

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Chromebook Operating System Updates

Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.

Locked Student Chromebooks

We are currently in the process of retrieving lost chromebooks. If your chromebook gets locked, please see your Librarian or Office Manager to get the device unlocked and/or submit a ticket with the device's service tag.

Lost, Stolen, and Damaged Devices

A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.


Once a device has been reported lost or stolen, it will be locked and unusable.

How to Guides How to Guides

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Did you know you can see what devices, textbooks, and library books are checked out to you? Check out the video linked above to see how.

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It's a good idea to update your password occasionally to keep your account secure. Check out the video linked above to see how.

Caregiver How-Tos Caregiver How-Tos

  • Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
  • Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Aeries Videos
Become a Parent/Guardian Observer in Canvas
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EdTech - Innovative Technology Services

Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699

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