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Student TechBytes

January 23, 2024

Student TechBytesJanuary 23, 2024

Take a Brain Break with Pandas Take a Brain Break with Pandas

Happiness Village Pandas powered by EXPLORE.org Offseason Highlights

Common Sense Recommends Common Sense Recommends

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YouTube Content That Supports Tweens' and Teens' Mental Health and Wellness

Tweens and teens need empathy and support as they navigate the complicated emotions of growing up and learning to prioritize their mental health and wellness. When you're struggling with something like anxiety, depression, or intense feelings, it can help to know that someone else has been through it, too. This curated selection of playlists and videos features creators who know how to talk to kids about these sometimes tricky topics. If possible, we recommend that parents and caregivers watch alongside their tweens and teens to gauge their readiness and prepare for conversations afterward.


Continue reading for more information and resources...

ITS Updates & Information ITS Updates & Information

PUSD Help Desk PUSD Help Desk

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As a reminder, when there are issues at your site, the best way to get help quickly is through a Help Desk call (626-396-3699) or ticket (gopusd.com/helpdesk). Not following this process can result in a delay in resolving your issue.


Common Issues to contact the Help Desk for include:

  • Application or Account issue with
    • Aeries
    • Canvas
    • Clever
  • Chromebook issue

Chromebook Reference Information Chromebook Reference Information

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Chromebook Operating System Updates

Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.

Locked Student Chromebooks

We are currently in the process of retrieving lost chromebooks. If your chromebook gets locked, please see your Librarian or Office Manager to get the device unlocked and/or submit a ticket with the device's service tag.

Lost, Stolen, and Damaged Devices

A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.


Once a device has been reported lost or stolen, it will be locked and unusable.

How to Guides How to Guides

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Did you know you can see what devices, textbooks, and library books are checked out to you? Check out the video linked above to see how.

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It's a good idea to update your password occasionally to keep your account secure. Check out the video linked above to see how.

Caregiver How-Tos Caregiver How-Tos

  • Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
  • Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Aeries Videos
Become a Parent/Guardian Observer in Canvas
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EdTech - Innovative Technology Services

Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699

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