District 99 Tech Tips
November 2023

Chromebook not working properly?
How to Restart a Chromebook
Restarting your device is always a good idea! This allows for a reset that can resolve performance issues interfering with workflow.
- Click the lower right of the screen to open the device options.
- Select the drop-down arrow next to the power icon.
- Select Restart (as opposed to Shut Down).
How to Remove a Profile
Over time, devices get bogged down with cached website information and cookies, causing programs to not work properly. Clearing cache is a great troubleshooting step! Users, including students, can remove their profile and log back into the device to achieve the same result.
- Click the lower right of the screen to open the device options.
- Select Sign Out.
- Select the drop down arrow next to the user's profile name and click Remove Account.
- Sign back into the device.
How to Check for Updates
Developers are updating platforms frequently, including Google Chrome. Users can check their own device to see if it's running a current version of Chrome.
- Click the lower right of the screen to open the device options.
- Select the gear (or cog) icon to open Settings.
- Select About ChromeOS then Check for Updates.
š”Resource Alertš”
Speaking Opportunities in Schoology
Schoology offers teachers and students the ability to record audio. Students can use this feature as a fun way to submit a podcast or practice reading aloud.
Click the image for a video tutorial.
FOR MORE SUPPORT:
Instructional Coach Technology Specialists:
Jill Heyes: Coordinator of Instructional and Digital Technology
Nichole Blass
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