Link Your Connect Accounts

If you wear more than one hat on SchoolStatus Connect, such as being a staff member and guardian, or a parent to several children, or a guardian of students in different districts, you may end up with multiple accounts. Linking accounts keeps your profiles and communications separate, but lets you switch between them instantly, no need to log out and back in.

When You Might Need to Link Accounts

You should link your accounts if:

• You’re a staff member + guardian, but your staff view doesn’t show your student.
• You’re a guardian with multiple children (including children from different districts), but you only see one student in Connect. You received an invite or login for a second role and want everything combined.

In both cases, you’re likely using separate accounts for each role/student. Linking them connects the dots.

2. From the dropdown menu, select Link another account.

3. Make sure to enter the correct email address or phone number of the account you want to link.

4. Click Send verification code.

5. Retrieve the code from your email or messages and enter it in the verification field.

6. Click Verify.

Note*: If only one contact method (ex: email) is present, clicking Verify will complete the linking, and you will see a confirmation as shown in step 9.

Tip: Verification codes expire; complete the steps shortly after requesting them

7. For added security, if the account you're linking also has a second contact method, you'll need to enter a separate verification code for that one as well.

8. Review the account details and click Link Accounts.

9. Once successfully linked, you'll see the account in the Linked Accounts section. A confirmation message will appear in the top-right corner.

10. The newly linked account will now display in your profile dropdown menu.

Q: What if I don't receive the code?

A: Please review your account settings and confirm the email address and phone numbers are entered correctly.. If everything appears correct, try again or contact support.

Q: what if my phone/email is wrong?

A: Check your account settings to see if you can send a fix request to your school. If you can't find that option or have other questions, please contact support.

Q: how many accounts can I link?

A: You can link as many accounts as you need. If you encounter any issues, contact support.

Q: Will I see communications from both accounts in one place?

A: No—each account's updates stay separate, but you can easily switch between them to check communications.

Q: Do I need to switch accounts when opening email or SMS links?

A: No, links will automatically open the correct account for you.