Diffusion of Innovations Theory
Kiana Thomas
What is Diffusion of Innovations Theory?
Combined effects of interpersonal and mass media messages on the diffusion and adoption of new ideas in a social system.
So, what does that mean? Basically, diffusion of innovations theory explains how mass media and interpersonal communication affect how a new innovation is accepted and used in society.
IMPORTANT TERMS
- Diffusion : The process in which a new idea, opinion, or product is talked about in social media or groups of people over time in society.
- Innovation : A new idea, product, method, or opinion.
- Critical Mass : This is when at least 15% - 20% of the population has accepted and adopted the new innovation. The innovation is now rapidly growing in acceptance by others.
Process of Diffusion of Innovations
- Talk is how the innovation is being communicated through people and the media.
- Opinion leaders are the individuals who introduce the new innovation to society to help it reach critical mass. This could be someone who has a following on a social media platform and influence many by what they post.
2. Opinion Talk : An individual shares their opinion of the new innovation to other people - "Wow I absolutely love this flavor of BANG energy drink!"
3. Practice Talk : An opinion leader shares their personal experiences with others about how the new innovation works - "Look at how much energy I have, all because of BANG energy drink."
4. Advocacy Talk : An individual intentionally persuading others on why they must have the new innovation - "You have to start drinking BANG energy drinks, they are so much healthier than others and no sugar - induced crash!"
How Adaptable is the new Innovation?
- Relative Advantage : Will this innovation perform better than current or prior products in similar field? - "Will this BANG energy drink give me more energy but without the crash that other energy drinks give me?"
- Compatibility : Is this innovation consistent with my existing values and needs? - "Will BANG energy drink meet my needs of energy but also let me stay true to my values of a healthier lifestyle?"
- Complexity : Will this innovation be difficult to understand and use? - "How difficult will it be to find a store that sells BANG energy drink?"
- Trialability : Can the innovation be tested before adopting? - "Can I try out a single can of BANG energy drink before buying a pack?"
- Observability : Can people observe the innovation before adopting? - "Can I see if other people enjoy it first?"
If the innovation possess these five qualities, people are more likely to adapt the new innovation. These qualities determine how valuable the innovation is to people. If valuable to many people, the innovation will spread like wildfire and reach critical mass.
Diffusion of BANG Energy Drink
Bang energy drink has become insanely popular over the last year and has recently been named America's top growing energy drink. The innovators, VPX Sports Corporation, saw the need and desire from consumers for a healthier, guiltless energy drink with no sugar induced crash and created just that.
The way VPX Sports introduced their new drink to society and how they made the new energy drink easily accepted is the sole reason why it is now America's top growing energy drink.
Process of Diffusion of Bang Energy Drink
- VPX Sports paid social media influencers to post about Bang energy drink on their feed.
- In each post the influencer goes through each stage of talk to help the new energy drink gain popularity in society (critical mass).
- The influencer is making their followers aware of the new energy drink, how they feel about the new drink, why the new drink works for them, and that their followers should go try it out.
- In this example, the social media influencer would be considered the opinion leader - the individual introducing the new product to society.
Reasons People Adopted Bang Energy Drink
- Relative Advantage : The product will give people energy like other energy drinks but outperforms others because it has zero calories, sugar, and carbs. It also doesn't give people a crash afterwards like energy drinks in the past.
- Compatibility : The product is consistent with many individuals need for energy and also values of wanting a healthier lifestyle.
- Complexity : The product can very easily be bought in most stores, not hard to obtain at all.
- Trialability : The product is sold in different sizes of packages, from single cans to twelve packs. Can very easily purchase one can at first before buying bigger packages.
- Observability : Consumers can easily see the product being used by social media influencers on their feed.
Usefulness of Diffusion of Innovations Theory
- Entrepreneurs can use this theory to help them find success in their new product, business, or idea. Instead of trying to advertise on their own, an opinion leader could really help their new innovation gain popularity.
- Entrepreneurs can learn the importance of the values and needs of consumers in order to understand exactly how to make their new innovation easily adaptable.
- Entrepreneurs can better understand what the old product lacks and what qualities are needed to make their innovation diffuse faster. The entrepreneurs could do this by making their innovation observably better than their competition.
Diffusion of Innovations Theory Research Studies
News Sharing in Social Media
Ma, Lee, and Goh (2012) wanted to discover what factors influence individual users' news sharing on social media. The researchers closely examined the influence of opinion leaders online, different networks on social media platforms, and the details of news stories. They then collected self - reported data from 310 students and deeply analyzed the information. It was found that networks with a strong following have a big influence on users' news sharing intentions. They also found that people who consider themselves opinion leaders are more likely to share news. Lastly, users' were more interested in how relevant the news story was rather than how reliable the story is.
This study shows how news stories are diffused through society with the help of opinion leaders and social networks. If an individual reads a news story that their favorite account has posted, they are more inclined to reshare the story on their page.
Children's Health Collaborative
Farr and Ames (2008) wanted to discover if a children's health social system exists in communities where children have little access to basic health care and how diffusions of innovations theory could help create one. They conducted a two part telephone survey with 1,275 organizations to determine if there were organizations in contact with children in these communities and how well the communication between the two was. They found there was no functioning network between the organizations surveyed but many were interested in participating to form a network.
The researchers focused on how diffusion of innovations theory could help form a children health social system with networking between different organizations. Opinion leaders in each organization could influence others on the importance of basic health care and how many children lack access to it.
Workplace Communication
Kiddie (2014) sought to discover if new and young employees will act as change agents to evolve communication in the workplace from email to text messaging. The researcher continued research already performed in 2009 and analyzed three communication scenarios: scheduling meetings, the exchange of information at work, and contact with family and friends. The researcher found that new employees are not the change agents, but early adopters who have been in the company have an effect on change in communication.
This study shows that not just anybody and everybody can be change agents or opinion leaders for a new innovation. The person must have the trust of others in order to influence them on a new innovation. In this case, the older employees have more trust from others in the company than the new employees.
Reference Page
Kiddie, T. J. (2014). Text(ing) in context: The future of workplace communication in the united states. Business & Professional Communication Quarterly, 77(1), 65-88. doi: 10.1177/2329490613511493
Ma, L., Lee, C. S., & Goh, D. H.-L. (2012). Understanding news sharing in social media: An explanation from the diffusion of innovations theory. Conference Papers -- International Communication Association, 1 - 31.