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Resources

Resources
Resources

All Student Resources: All Student Resources:

Navigating the Online School (OLS) Navigating the Online School (OLS)

Your Welcome Site
Learning Coach Overview
Learning Coach Logging Attendance
K12 Launch Pad User Guide
First Day of School Resources
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Troubleshooting Guide
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New Opportunity: Test the myK12 App New Opportunity: Test the myK12 App

K12 Arizona families have been invited to join the testing phase of the all-new myK12 App to discover its resources and provide feedback.

Important Note for iOS users: To access the app during the testing phase, you will need to Download the TestFlight app from the App Store. Then click the invitation link provided below. Follow the instructions in TestFlight to install myK12.

Important Note for Android users: Android users will use the direct link below for BETA access.

Android Users: Click here to try out the new myK12 App
iOS Users: First, download the TestFlight app from the app store
Then, click this button.

Canvas Mobile App Information

Explore the Canvas mobile app by clicking the attachment below.

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Canvas Mobile App
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Support Support

Helpful Resources for Common Issues:

Explore the links below!

How to clear cache and cookies
Try this first! MANY issues can be resolved with this step!
How to change your username/password
How to block websites from the browser
Explore Help Articles in English and Spanish
Toggle between English and Spanish in the top right corner of the page.

Student Information and Support Form

  • Update Info: Change student details or contact info.
  • Request Paperwork: Social Security forms, Proof of Enrollment, or Records.
  • Get Technical: Help with logins, the K12 Zone, or attendance questions.
  • Access Support: Connect with specialized student services regarding Special Education, our FLEX program, McKinney-Vento, or other specialized programs.
  • Stay Safe: Quickly and confidentially report bullying incidents.
Student Information and Support Form

Back-to-School Support Zoom Room

Days/Hours Open: Monday–Friday | 4:00 AM–1:00 PM (AZ Time)

Zoom Room Link

Student & Tech Support

Call tech support at 866-512-2273

Support Hours: 3 AM - 9 PM, 7 days a week

Need Help Now? Click Here to Chat!
Submit an IT Request Ticket
School Identification Order Form

Tutoring Tutoring

All students may sign up for two 30-minute tutoring sessions each week using the student access information below. If you have questions, please reach out to your homeroom teacher.


All students will login via the K12 Tutoring URL: https://account.tutoring.k12.com/login

    • Username: Your student's school email address
    • Password: Smart&XX (XX = the last two digits of their email address)
    • Example:

      username: johns1234@insightaz.org or johns1234@azva.org

      password: Smart&34


For technical issues, email: support@tutoring.k12.com


We’re excited to partner with you in your student’s educational journey. If you have any questions, please reach out to successteam@tutoring.k12.com

Learning Coaches Learning Coaches

Looking for ways to connect with other families navigating online learning? Tap into the Learning Coach Community to swap tips, get support, and stay up to date on important info. Access the community anytime through your OLS, click on Resources > Learning Coach Community or click the button below.
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Join the Learning Coach Community

Know the Ropes: Your Parent-Student Handbook

Before the first day of school, please review our official handbook. It’s your go-to guide for:

  • Attendance & Schedules: Knowing when and where to be.

  • Code of Conduct: How we foster a respectful community.

  • Academic Policies: Everything you need to know about grading and growth.

AZVA Handbook
ISAZ Handbook

Newsletters Newsletters

Stay in the loop! The following newsletters are updated monthly with information relevant to you.

AZVA Elementary (Grades K-5)
AZVA Middle & High School (Grades 6-12)
ISAZ Middle & High School (Grades 7-12)
McKinney Vento Support
Special Programs Support
Family Testing Newsletter

K-5th Grade Specific Resources K-5th Grade Specific Resources

K12 Launch Pad and OLS Resources

The Launch Pad is the first screen all K12 students see when they log in—it’s the starting point outside of Canvas. For K5 students, clicking an item in the Launch Pad will take them to the K5 Dashboard.

Explore the K5 Dashboard with Strider

  • Class Connects
  • Agenda
  • Dashboard Features
K12 Launch Pad User Guide
K-5 Dashboard Student Video
K5 Dashboard Learning Coach Guide
K-5 Dashboard Learning Coach Guide - Español

iReady Assessment Program

iReady is an engaging online assessment and instruction program. It identifies individual strengths and weaknesses in reading and math, then builds lessons and activities targeted for your student to fill in those gaps. What a great way for us to prepare for state testing coming up in April!

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Get Started with iReady
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Understanding Student iReady Results
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6th - 8th Grade Specific Resources 6th - 8th Grade Specific Resources

Getting Started Guide
OLS Platform Navigation

Learning Coach Toolkit

Supporting your student starts with knowing the tools! In this section, you'll find quick guides and helpful tips to navigate PowerSchool and Canvas like a pro.
Learning Coach Overview
How to Support Your Student
Learning Coach FAQs
Student Resources

Middle School Counselor

Whether you need help with goal setting, managing stress, or planning your path forward, Mrs. Johnson can help!

Contact Mrs. Johnson

9th - 12th Grade Specific Resources 9th - 12th Grade Specific Resources

OLS Platform Navigation

Join our Coffee Chats!

Open to both learning coaches and students with questions, these sessions are designed to give you the opportunity to connect with administrators in a relaxed setting. The sessions are completely optional, but they’re a great way for us to better understand your needs and support you.

Feel free to join us with your favorite beverage. Whether it’s coffee, tea, juice, or water, we look forward to hearing from you and having meaningful conversations together!


Every 1st and 3rd Friday, 10:30am to 11:00am

Join HS Coffee Chats
Community Engagement Team
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