Pasadena Unified School District is aware of a global service disruption affecting the Canvas Learning Management System (LMS). This outage is the result of a security incident involving Instructure, Canvas' parent company.
Please be assured that we are monitoring the situation closely. As a proactive measure to protect the integrity of our data, PUSD has temporarily suspended the connection between Aeries and Canvas. Consequently, the grade passback feature will be unavailable until we can ensure the safe reconnection. Our primary focus remains the security of student and staff information, and we will provide updates as the situation evolves.
As of 9:30 pm tonight, Canvas was available for PUSD staff and students. However, students who are Dual Enrolled in PCC classes may still experience delays accessing their PCC Canvas accounts.
Please continue to be vigilant with communications sent to you that could be phishing. Be suspicious of emails that:
Create urgency or pressure ("Act now or your account will be locked!")
Request login credentials or personal information
Come from slightly misspelled addresses (micr0soft.com instead of microsoft.com)
Use generic greetings like "Dear User" instead of your name
Contain links that don't match the stated destination when you hover over them
Claim to be from ITS asking you to verify your account or reset your password
Remember: Legitimate district communications will NEVER ask for your password via email.
