Will Pure Pay be affected by the changes to our website?
Pure Pay will not be affected by the changes to our website.
What will happen to the Shop app?
When all Consultants gain access to the website, the Shop app has been retired due to the
launch of our enhanced website. To save the website to your phone or tablet’s home screen,
please refer to the Saving Websites to Your Phone’s Home Screen training video on the
Source.
Will we still have the My Office app?
Yes, the My Office app will still be available after the new website launches.
Can I still shop on behalf of my preferred clients?
Yes, by using the Personal Shopper program. For more details, please view the How to Use
Personal Shopper video, how to sheet, and meet the program sheet on the Source.
When do Host Perks expire?
You can find each Host Perk’s expiration date by clicking on the perk in your Consultant
Dashboard. The expiration date will also be copied when you copy the coupon code so all
recipients know when the code expires. You can also remove the expiry date from the coupon when sending it to your hosts.
How many Host Perk coupons willI get to give out each month?
Each month, every Independent Consultant receives 10 new Host Perk coupon codes to send
out. Please refer to the How to Use Host Perks video, Host Perks How to Sheet, and Host
Perks Meet the Program Sheet on the Source.
Can an Independent Consultant use a host perk coupon?
No, Host Perks can only be redeemed by Clients and Preferred Clients. If an Independent
Consultant enters a Host Perk code into their order, it will be redeemed but no discount will
be applied and that code will not be able to be used by anyone else.
Are PCs receiving communication about the Personalized Shopper and an easy link giving them access to opt-in or is the field expected to reach out to everyone?
Each IC needs to send their own link if a PC wants to opt in for personal shopper because the permission is specific to them only. We will have marketing messages going to PCs after the launch is completed to ensure everyone know about the new programs and enhanced features.
Will past PC order information be available for us on the new website?
Preferred Clients will not be able to see their order history from the previous website within their account. However, their Independent Consultant or Customer Service will be able to find that order history on their behalf.
THIS FIELD TRAINING MATERIAL HAS BEEN PRODUCED BY AN ARBONNE INDEPENDENT CONSULTANT,AND IS NOT OFFICIAL MATERIAL PREPARED OR PROVIDED BY ARBONNE. ARBONNE MAKES NO PROMISES OR GUARANTEES THAT ANY ARBONNE INDEPENDENT CONSULTANT WILL BE FINANCIALLY SUCCESSFUL AS EACH INDEPENDENT CONSULTANT’S RESULTS ARE DEPENDENT ON HIS OR HER OWN SKILL AND EFFORT. earnings.arbonne.com
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