Weekly K12 Zone Guide

We’re so excited to welcome families back! As you get set up for the year, here’s something important to know:

👉 If you reply to this newsletter or email me directly, I can only help with K12 Zone questions.
For everything else — like account setup, login issues, school schedules, or materials — the Back-to-School Support Rooms are the fastest way to get answers.

✨ What’s new this year:
Live Zoom support rooms are now open Monday–Friday, 9 AM–5 PM ET.
Visit: K12.com/studenthelp

In the Support Rooms you can:

• Set up your student or Learning Coach account

• Track materials and computer shipments

• Get help navigating the new OLS/Canvas

💡 You’ll be greeted in the main room and directed to a breakout for your issue — whether it’s accounts, shipments, or troubleshooting. Agents are on hand to walk you through, and if needed, a team member can follow up with a direct call for extra help.

More quick-help options are also available at help.k12.com (including live chat, videos, and guides).

We want your start-of-year to be as smooth as possible — and these resources are the best way to get the right help, right away!

Join us for an exciting after-school event in the 6–8 National Zone featuring popular Roblox games, teamwork, and friendly competition!

📍 Where: 6–8 National Zone
🕓 When: Tuesday, August 27 @ 4:00 PM ET
⏰ Login by 3:30 PM to get set up

⚠️ Important:
Please do not register if your student attends one of the following schools, as they are not opted into the National Zone:
❌ ALVA, CASC, CAVA, DAOF, FLCCA, GWUOHS, IQCA, ISCA, ISOK, LSOA, MEVA, OHVA, OVCA, TVAH, UTVA

Registration Link

🧒 Students under age 13 must also have a signed parent consent form on file to participate.

👇 Check out the flyer below for full event details:

1. The Jungle Orientation Zone is live — a fun, always-open space where students can safely learn the ropes of the K12 Zone.

   Inside, they’ll:

   • 🌟 Practice moving, chatting, and using tools

   • 🎮 Try games, quizzes, and teleport portals

   • 🕺 Unlock emotes and discover hidden surprises

   It’s the perfect way to help new and returning students feel confident before jumping into class activities.

   📍 Find Jungle Orientation on your student’s Available Worlds page in the K12 Zone (login.k12.com → Canvas → Resources → K12 Zone).

   
   

Inside the National Zones is a special portal that leads to our Scavenger Hunt Zone — a favorite adventure since it launched last spring.

In this hidden world, your student can:

• 🔍 Explore and solve three different silent scavenger hunts

• 🕹️ Test their observation and problem-solving skills

• 🎁 Unlock exclusive emotes (if they don’t already have them)

The Scavenger Hunt Zone is always open through the portal in the National Zones — making it a fun challenge for both new and returning students.

📍 Next time your student logs in, ask them: “Have you found the Scavenger Hunt portal yet?”

The K12 Zone is your student’s safe, interactive virtual space to connect, create, learn, and play — all within a fully monitored environment led by trained K12 moderators. It’s where friendships grow, creativity sparks, and learning becomes an adventure.

Your student may have access to one or both types of Zones:

• 🏫 School Zones – Exclusive to students at their school (no parent consent required)

• 🌎 National K12 Zones – Open to students nationwide (parent consent required for ages 12 and under)

Some schools offer both options, while others may offer just one or neither. Check with your school to confirm availability.

National K12 Zone Hours:
Monday–Friday, 9:00 AM–9:00 PM ET (school-year schedule)

📌 Important for families:

• Students 12 or under need verified parent consent to access the National Zone.

• Most K12-powered schools are opted in, but a few are not:
  ❌ CASC, DAOF, FLCCA, GWUOHS, IQCA, ISCA, ISOK, LSOA, MEVA, OHVA, OVCA, TVAH, UTVA
  ⚠️ High school access only: ALVA, CAVA

💡 See the section below for details on giving consent if your student is under 13 and your school participates in the National K12 Zones.

👉 Learn more about the K12 Zone, watch videos, and explore helpful links here: www.consent.k12.com

Want your student to explore the K12 Zone but not sure where to start? We’ve made it easy with a quick video walkthrough to show you exactly how to get there.

🧭 The K12 Zone is where students connect, play, and learn in a safe, monitored virtual environment — available during school hours and beyond!

👣 Here’s how your student can access the Zone:

🔗 Option 1: Use the Direct Link
Go to: zone.k12.com/t/auth/sso-worlds?autosso=true

📚 Option 2: Access through Canvas or OLS

1. Visit login.k12.com

2. Log in using your student’s credentials

3. Click on Resources

4. Select K12 Zone

🎮 From there, your student can choose which world to enter — based on what’s open at the time.

📹 Watch the video below for a step-by-step walkthrough!

Because students in the National K12 Zones can interact with K12-powered students from across the country, we require verified parental consent for all children 12 and under. This helps ensure a safe, monitored environment for every participant.

You only need to provide parent consent if:

• Your child is 12 or under

• Your school is opted into the K12 National Zone

❌ Not opted in: CASC, DAOF, FLCCA, GWUOHS, IQCA, ISCA, ISOK, LSOA, MEVA, OHVA, OVCA, TVAH, UTVA
⚠️ High school access only: ALVA, CAVA

What’s New:
We’ve made it much simpler for parents to give consent!

• If you recently enrolled your student, you likely already completed consent during the enrollment process — no further action is needed.

• If your student was already enrolled and you haven’t yet provided consent, you can do it anytime online in just a few clicks.

How to give consent for existing families:

1. Go to www.consent.k12.com

2. Log in with your K12 enrollment credentials

3. Click My Account > Student Consent

4. Select your student and save changes

Once consent is approved, your child will have timely access to safe, monitored social learning environments in the National K12 Zone.

Have you or your student spent time in the K12 Zone this summer? We’d love to hear what you think!

Your feedback helps us grow — and may even be featured in future K12 Zone highlights.

📝 Click here to share your thoughts — it only takes a minute!

Thank you for being part of our amazing K12 community. 💛

You’re not alone on this journey! The Learning Coach Community (LCC) is your private space to connect with other LCs, share ideas, and access tips and resources — all in a safe, members-only environment. Log into your OLS or K12 App and tap Community to join.

🎓 New to K12?
Join our Navigating K12 webinar to learn the platform, explore helpful tools, set up a productive learning space, and get answers to your questions.
📅 Register here

Looking for a fun and educational way to keep your student curious and engaged? K12 Virtual Field Trips bring the world to your screen with live animal encounters, expert storytellers, and real-world adventures — all completely free!

These trips are designed to spark imagination and supplement learning for students of all ages, whether at home or in the classroom.

🎯 Upcoming Live Field Trips:

🐢 Welcome to CMA (Clearwater Marine Aquarium)

📅 August 20 @ 3:30 PM ET
Take a behind-the-scenes tour of a working marine hospital — and meet sea turtles in recovery!

🏔️ EVEREST VR + Q&A with Explorer Alex Harz
📅 August 28 @ 2:00 PM ET
Watch a VR film that brings you to the top of the world, then join a live Q&A with the filmmaker and global explorer himself.

💡 Can’t make it live?
No problem! All sessions are recorded and available on demand at the K12 Enrichment Hub – Virtual Field Trips.

📬 Questions? Reach out to: competitions@k12.com

• The K12 Zone is monitored by K12 moderators trained on the Zone layout and code of conduct, as well as how to interact with students within the Zone and what action to take if a student breaks the code of conduct.
• Your student can access their school’s K12 Zone and the National K12 Zone through their school’s OLS.
• The National K12 Zone is open from 9 AM–9 PM (ET), Monday through Friday. Each school K12 Zone’s hours are different. For questions about your school’s K12 Zone, please contact your school directly.