Heartland Ordering
Guidelines and Information
26/27 Ordering Updates
Important Reminder
THIS YEAR, you will be able to use the CTT funds account when using the Amazon PunchOut option for ordering.
Ordering Office Hours
Have questions about Ordering or Returns?
TBA
Setting UP Your Account
Use this Link to Procurify - https://heartland.procurify.com
Once you go to the link above use your current email and click the "FORGOT PASSWORD" and follow the steps to reset your password.
NOW follow the directions below to begin setting up your orders:
We want you to know that there is support for you as we transition to this new system!
If you have questions, please email ordering@heartlandcharterschool.com. A member of the team will be able to assist you.
Learn How to Place an Order
Important Reminder
You CAN use the CTT funds account when using the Amazon PunchOut option for ordering.
Vendors
Thank you for using our amazing Heartland vendors. As we work to build healthy relationships with vendors here are a few things to keep in mind:
Heartland teachers do not benefit from commission or any other payment or gifts from a vendor.
Heartland teachers do not teach lessons, create curriculum, or guide vendors for their private businesses.
We never provide information to a vendor.
How to Return Non-Consumable Items
The Classified Team will be at the Heartland Conference and both graduation ceremonies to collect returns from our families and HSTs. These return locations are for families who live outside of the Bakersfield area!
If you have a family planning issue or need to return items, please ensure they complete the Returns Survey and select the appropriate event as their return location.
This will be immensely helpful as we strive to be prepared to collect returns.
Remember: Returns CANNOT be accepted if the returns process has not been followed.
Thank you for your support!
The Returns Survey has been adjusted to include all three return locations.
IMPORTANT
- A student must have a finalized master agreement (MA) and updated proof of residence (POR) from within the past 90 days on file before the order can be approved.
- It is best practice to try a new vendor for a short period of time (one lesson or a month) to make sure it's a good fit for your child before placing an order for multiple months or many lessons. Once a service order for a service order is processed, the associated funding has been set aside and an enrichment certificate has been generated. The funding cannot be returned, even for a partially used enrichment certificate. In other words, if an order is placed for three months, and only one month is used, the order will not be credited. Please make sure all you are aware of this before you place orders.
**Service Orders REMINDER**
Service orders MUST be placed PRIOR to the 15th of the month before services are requested. Please make sure you preview the Service Request Calendar.
Helpful Ordering Links
Check out my Quick Reference HUB. For links to important information that you will reference through out the school year! Save this link and BOOKMARK it!
