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Maintenance & Facility Services

Customer Focused .... Always Responsive!

Maintenance & Facility Services  Customer Focused .... Always Responsive!
Maintenance &Facility Services Customer Focused .... Always Responsive!
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FROM THE DESK OF DR. CHRIS BAYER

As the 2025–2026 school year closes, I want to thank our team for proving once again that you are truly the best in the business. Your hard work this year delivered monumental achievements—from driving pending work orders to a record low and executing an incredible winter storm response, to doubling our student internship program and the passing of a historic $6.2 billion bond that will continue to transform our district's facilities.


What you do every single day for our students and community is second to none, and your dedication is the sole reason for this year's massive success.


Thank you for your unwavering commitment, and I cannot wait to see what we accomplish together in 2026–2027!


Sincere regards,

Chris Bayer, Ed.D

Assistant Superintendent

Maintenance & Facility Services

Shining Stars: Eric Busby & Fernando Gandara Shining Stars: Eric Busby & Fernando Gandara

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Following a recent gas explosion and fire near Adamson High School, Southwest Plumbing Supervisor Eric Busby and Plumber Fernando Gandara demonstrated exceptional leadership, professionalism, and teamwork during a critical emergency response.


Fernando Gandara, who has served Dallas ISD for five years, was among the first to arrive on-site. He immediately worked to ensure the campus gas supply was safely shut off and remained on scene alongside city crews to help restore water service. His quick actions helped protect the campus and support safe operations throughout the incident.


Eric Busby, a 27-year Dallas ISD veteran, provided steady leadership throughout the response. He coordinated closely with the City of Dallas and Atmos Energy to secure utilities and assist with restoring water and gas service. Eric also helped ensure displaced families and staff received support during the emergency.


While Eric and Fernando played key roles in the response, this effort was truly a team effort. Additional MFS team members, including the Southwest Maintenance and Electrical teams, responded quickly and worked together to support Adamson High School and the surrounding community during this challenging situation.


We extend our sincere appreciation to everyone who assisted in the response. Your dedication, teamwork, and commitment to serving Dallas ISD and the community made a meaningful difference when it was needed most.


Thank you all for your outstanding service and support.

Shining Star: Shantal Houston Shining Star: Shantal Houston

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Shantal Houston, Facility Leadperson at Jesse Owens Athletic Complex, is recognized as a Shining Star for her dedication, leadership, and commitment to teamwork. With 29 years of service in Dallas ISD, she began in food services in 1997, advanced into a food services lead position, and later joined the Grounds and Athletic Fields department as a Facility Attendant at Jesse Owens Athletic Complex in 2018. She stepped into the Facility Leadperson role in March 2026.


Shantal describes herself as an outgoing motivator who takes things “day by day” and believes strongly in teamwork and the “core 4” approach. She also gives a special shout-out to James Smith, whom she calls her backbone and a key part of the team’s success at Jesse Owens.

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MFS Proud to Support the Class of 2026 MFS Proud to Support the Class of 2026

A heartfelt thank you to our Maintenance & Facilities Services team for your outstanding support throughout the 2026 graduation season. Your hard work, preparation, and responsiveness helped ensure our graduation venues were ready, safe, and operating smoothly for students, families, and staff.


We appreciate your dedication behind the scenes in making these milestone celebrations a success. Thank you for representing MFS with professionalism and pride!

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2026 MFS Student Interns 2026 MFS Student Interns

The Maintenance & Facility Services (MFS) team is proud to welcome 30 Summer Interns for 2026, including six returning participants from last year’s program.


Through hands-on learning and mentorship, interns will gain valuable experience supporting the operations that keep Dallas ISD facilities running safely and efficiently. During orientation, they met their mentors, learned program expectations, and connected with fellow interns through team-building activities.


Thank you to the entire MFS team for supporting this program and helping create a successful start for our interns. We are excited to help these students build their legacy and look forward to working alongside them throughout the summer.

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MFS Staff News: From Interns to Full-Time Team Members MFS Staff News: From Interns to Full-Time Team Members

MFS is proud to recognize Humberto and Yandel, who were recently featured in MFS Staff News for their journey from 2024 Summer Interns to full-time employees.


Their story reflects the legacy of growth and opportunity we strive to build through our internship program.


Click here to read more about their journey.

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Deputy Superintendent of Business Services Visits MFS Deputy Superintendent of Business Services Visits MFS

The Maintenance & Facility Services (MFS) team was honored to welcome Deputy Superintendent of Business Services, Eduardo Ramos, for a special visit with MFS leadership.


During his visit, Mr. Ramos took time to personally thank the leadership team for their dedication, hard work, and commitment to supporting Dallas ISD students, staff, and campuses. He expressed his appreciation for the critical role MFS plays in maintaining safe, functional, and welcoming learning environments across the district.


The visit served as a meaningful reminder that the efforts of our teams are recognized and valued. We appreciate Mr. Ramos for his words of encouragement and continued support of MFS and our mission to serve the district with excellence.

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MFS Years of Services MFS Years of Services

In recognition of the Dallas ISD Salute to Service celebration, we proudly honor the dedication and long-standing commitment of our team members whose years of service reflect pride in supporting our facilities and schools.


40 Years of Service

  • Cesar Villarreal, Maintenance
  • Daryl Daniels, EHS

35 Years of Service

  • Ivan Cabrera, Service Center(s)


Their decades of service represent a lasting commitment to excellence, teamwork, and care for our district community.

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Career Day Fun Career Day Fun

Over the last few weeks of school, we were proud to support elementary Career Days across the district. Our teams enjoyed visiting campuses, talking with students, and sharing simple examples of the many jobs that help keep our schools running every day.


It was a great opportunity to spark curiosity, encourage big dreams, and show students that there are many exciting paths they can explore in the future.

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MFS Operations – 4th Quarter Payroll Audits MFS Operations – 4th Quarter Payroll Audits

MFS Operations completed the 4th quarter internal payroll audits. These audits will continue on a quarterly basis to ensure ongoing compliance with payroll documentation requirements, including overtime and paid time off.


We are also pleased to recognize Gabriela Lopez, MFS Operations student intern, who joined the team during this process to gain valuable experience and a deeper understanding of MFS operations and procedures.

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Celebrating Our MFS Business Team Celebrating Our MFS Business Team

Earlier this quarter, we took time to recognize Administrative Professionals Day by celebrating the dedicated members of our MFS Business Team with a breakfast as a small token of appreciation for all they do.


Thank you to our MFS Business Team for your hard work and the countless ways you support our department every day. Your contributions are essential to our success, and we appreciate all that you do.

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Get to Know Our Team: Ivan Cabrera Get to Know Our Team: Ivan Cabrera

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With 36 years of service, Ivan Cabrera, Supervisor of Service Center II, is a proud Dallas ISD alumnus of H. Grady Spruce High School who began his journey through a district co-op program and has remained dedicated ever since.


A standout moment in his career was leading the receipt and distribution of PPE during the COVID-19 pandemic, helping ensure campuses were safely prepared for the return of students and staff.


Outside of work, Ivan enjoys time with his family and is active in his church community, where he volunteers and leads a weekly Bible study. A veteran and ordained deacon, he is deeply committed to service, both professionally and personally, and hopes to one day travel to Europe with his wife.

NEW HIRES, PROMOTIONS & RETIREMENTS NEW HIRES, PROMOTIONS & RETIREMENTS

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    • Barreto Salazar, Vincent B., Jose "Joe" May Elementary School, Custodian

    • Boulware, Sara Kai'ulani, Truett Elementary, Custodian

    • Campos Martinez, Maria, Operation Services, Custodian

    • Cavazos, Filiberto, Maintenance and Facility Services, Maintenance Specialist

    • Coleman, Darsheikqua A., H.S. Thompson Elementary, Custodian

    • Garcia, Angel Y., Zaragoza Elementary, Custodian

    • Gonzalez, Teresa, Skyline High School, Custodian

    • Hargrow, Jacobi, Mechanical, Electrical & Plumbing, Apprentice

    • Johnson, Keith, DeGolyer Elementary, Custodian

    • Lira, Juan A., Maintenance and Facility Services, Painter

    • Lopez, Angel G., Lincoln High School, Custodian

    • Lopez, Dulce, Dr. Frederick Douglass Todd Sr. Middle School, Custodian

    • Lopez, Lizardo, Bryan Elementary, Custodian

    • Monjaras Hernandez, Marian, Walnut Hill International Leadership Academy, Custodian

    • Munoz, Beatriz I., Royce West Leadership Academy, Custodian

    • Parker, Demonte C., Mount Auburn STEAM Academy, Custodian

    • Perez, Joel A., Maintenance and Facility Services, Glazer

    • Ramirez Rivera, Gerardo, Bryan Adams High School Leadership Academy, Custodian

    • Sagastizado, David A., H.W. Lang Middle School, Custodian

    • Salazar Perez, Rafael, Grounds and Athletic Fields, Groundskeeper DL

    • Soria Castillo, Julian, Maintenance and Facility Services, Maintenance Specialist II

    • Araujo Martinez, Carla, Long Middle School, Custodian

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  • Beaty, Latoya Mesha, Bryan Elementary, Lead Custodian

  • Juarez Alcocer, Deivin I., Grounds and Athletic Fields, Maintenance Specialist III

  • Lane, Justin Ray, Maintenance and Facility Services, Supervisor

  • Rudd, Crystal Diane, Samuell High School, Lead Custodian

  • Wicks, Willie E., Turner Elementary, Lead Custodian

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  • Dacres, Michael R., Warehouse, Warehouse Person

MFS Team: ServiceNow Feedback Survey MFS Team: ServiceNow Feedback Survey

We value your feedback on any support you may need related to ServiceNow. Our goal is to ensure the system works effectively for you and supports a smooth workflow when completing work orders. If you are experiencing any issues or need assistance, please scan the QR code below so we can review the concern and provide support.

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ServiceNow Login Quick Tip ServiceNow Login Quick Tip

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Are you experiencing login issues with ServiceNow? Follow the steps below for assistance, and make sure your mobile device’s software is up to date to ensure the app works correctly.
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DO YOU KNOW A SHINING STAR? DO YOU KNOW A SHINING STAR?

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2025 - 2026 Operation Services Information Guide 2025 - 2026 Operation Services Information Guide

Need to enter a maintenance request? Click the image below for instructions on page 12.

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